About the role

  • Administrator, Life Events analyzing and processing requests related to Group Savings and Retirement plans. Join iA Financial Group in a stimulating work environment.

Responsibilities

  • Review death notifications and related documents for completeness and accuracy
  • Analyse member accounts to determine beneficiary entitlements and applicable tax policies
  • Analyse separation agreements and other legal documents and apply applicable legislation to process payments of pension divisions
  • Apply applicable legislation and perform calculations related to the set up and ongoing payments of deaccumulation plans
  • Analyse member plans to determine payments in cases of bankruptcy or seizure claims on accounts and apply applicable legislation
  • Communicate with members/clients to request missing documentation or information
  • Collaborate with internal teams (customer service, compliance or legal) in complex situations
  • Process payments in multiple systems with accuracy whilst respecting the service levels of the team
  • Issue tax slips in accordance with applicable legislation
  • Perform peer-review of transactions for accuracy

Requirements

  • Demonstrates strong learning agility
  • Has a good ability to manage stress in an evolving environment
  • Shows a positive attitude and strong teamwork skills
  • Is recognized for attention to detail, accuracy, and customer service orientation
  • Holds a college diploma in financial services, administration, or any other equivalent combination of education and experience
  • Has less than one year of relevant experience
  • An intermediate level of English proficiency is required

Benefits

  • flexible group insurance plans
  • competitive retirement plan
  • employee share purchase plan
  • vacation and wellness days
  • telemedicine
  • employee and family assistance program
  • ergonomic furniture program
  • performance bonus
  • discounts on iA products

Job title

Administrator – Life Events

Job type

Experience level

Mid levelSenior

Salary

CA$47,544 - CA$78,090 per year

Degree requirement

No Education Requirement

Location requirements

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