Administrator, Life Events analyzing and processing requests related to Group Savings and Retirement plans. Join iA Financial Group in a stimulating work environment.
Responsibilities
Review death notifications and related documents for completeness and accuracy
Analyse member accounts to determine beneficiary entitlements and applicable tax policies
Analyse separation agreements and other legal documents and apply applicable legislation to process payments of pension divisions
Apply applicable legislation and perform calculations related to the set up and ongoing payments of deaccumulation plans
Analyse member plans to determine payments in cases of bankruptcy or seizure claims on accounts and apply applicable legislation
Communicate with members/clients to request missing documentation or information
Collaborate with internal teams (customer service, compliance or legal) in complex situations
Process payments in multiple systems with accuracy whilst respecting the service levels of the team
Issue tax slips in accordance with applicable legislation
Perform peer-review of transactions for accuracy
Requirements
Demonstrates strong learning agility
Has a good ability to manage stress in an evolving environment
Shows a positive attitude and strong teamwork skills
Is recognized for attention to detail, accuracy, and customer service orientation
Holds a college diploma in financial services, administration, or any other equivalent combination of education and experience
Has less than one year of relevant experience
An intermediate level of English proficiency is required
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