Senior Business Analyst at Capital One analyzing and enhancing messaging infrastructure. Collaborating with analysts to drive business value in digital messaging channels.
About the role
- Business Analyst leading projects and providing consultative support in wealth and investment. Analyzing processes, recommending practices, and ensuring compliance for operational success.
Responsibilities
- Leads assigned projects and/or provides advanced specialized consultative support to other team members
- Maintains in-depth knowledge of business processes and applications
- Analyzes existing processes and systems and identifies technical or procedural improvements
- Recommends business practices to optimize use of business process/system(s)
- Develops operational procedures for products, services and systems
- Designs processes to meet regulatory requirements
- Develops and generates special and ad hoc reports
- Provides technical support to business unit, customers, management and other users
- Serves as liaison between software vendors and business process system users and other corporate areas
- Performs other duties as assigned
Requirements
- Bachelors degree
- At least 5 years of related experience
- High School diploma with 9 years of experience/education in a related field may be considered
- Strong proficiency with Microsoft Office Suite
- Excellent analytical and mathematical skills
- Excellent written and verbal communication skills
- Ability to multi task and work in a fast paced environment with excellent troubleshooting, problem solving and organizational skills
- Keen attention to detail
- Ability to identify continuous improvement opportunities and solutions
- Proficiency in managing multiple priorities and ability to re-prioritize as appropriate
- Ability to think strategically
- Understanding of Project Management methodologies
Benefits
- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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