Business Systems Analyst responsible for optimizing solutions in Microsoft Dynamics 365 Finance & Operations and Business Central. Focused on requirements gathering, process improvement, and production support.
About the role
- Business Systems Analyst Senior for the Installments team within Payments Organization. Responsible for analysis, documentation, and validation of system behavior with cloud platform experience.
Responsibilities
- Perform analysis of business issues and provide recommendations for possible solutions
- Work with Business users and IT project teams to drive decision making and define requirements for application development
- Complete Use Cases and User Stories to guide application development efforts
- Analyze opportunities to improve application reliability
- Lead the overall coordination, consolidation and decomposition of functional scope into documented user stories, data and system flows for medium to complex scope
- Communicate backlog and user story status and escalate issues as needed
- Facilitate backlog refinement sessions with the scrum team
- Maintain the quality of the Evergreen documentation
Requirements
- 5 years of experience in business analysis of product and/or software development
- Bachelor’s Degree
- Knowledge of GCP/AWS or Azure platform experience.
- Demonstrated experience in eliciting requirements and producing requirement artifacts (functional specifications, use cases, user stories, business process flows, data flows and story boards, etc.)
- Installments or other Card Product experience and processing experience background.
- Financial Services industry experience.
- Excellent collaboration skills, a positive attitude, high energy, strong interpersonal skills, organized and highly motivated.
- Self-starter with the ability to appropriately prioritize and plan complex tasks in a rapidly changing environment.
- Business Analysis (CBAP) certification
- Previous experience with Agile or Iterative delivery models including written detailed User Stories with Acceptance Criteria
- Previous experience with Jira or Azure Dev Ops(ADO) to maintain User Stories and evergreen documentation would be preferred.
Benefits
- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
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