Ada Software Engineer developing and sustaining mission - critical software for Defence sector. Contributing to software requirements, design documentation, and collaboration within Agile teams.
About the role
- Lead Software Engineer developing innovative IVR solutions and omnichannel APIs for a Fortune 50 healthcare company. Collaborate across teams to drive success of customer-facing applications.
Responsibilities
- Collaborate with team members to track and plan agile work supporting core cloud infrastructure
- Partner with internal architecture and other enterprise teams to ensure a resilient, state-of-the-art cloud environment for a high-profile enterprise application
- Develop and deliver proofs-of-concept (POCs) and sample implementations for widespread adoption within agile teams
- Work with senior leadership to influence project timelines, deliverables, and strategic direction
- Provide Tier 3 support during critical, high-impact incidents to ensure rapid resolution and minimal disruption
Requirements
- At least 8 years of experience in coding and development on cloud-based platforms
- Demonstrated experience with IVR systems or similar contact center technologies
- Proven hands-on development expertise with large-scale cloud solutions
- Strong background in designing and implementing API/Web Services
- Excellent analytical, communication, organizational, and problem-solving abilities
- In-depth knowledge of artificial intelligence (AI) implementation, testing, and monitoring processes
- Bachelor’s degree or higher in computer science or a related field is preferred
Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off, including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
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