Cibersecurity Technician responsible for detecting and responding to security incidents at Telefónica Tech. Collaborating in a dynamic team while ensuring cybersecurity measures are effective.
About the role
- IT Security Specialist responsible for day-to-day support of Hudbay’s IT security program and monitoring security risks. Collaborating on various projects to ensure security best practices are followed across the organization.
Responsibilities
- Protect Hudbay and our employees from attacks via our technology systems.
- Provides second- and third-level support and analysis during and after a security incident.
- Assists IT staff in the resolution of reported security incidents.
- Review and assess security and infrastructure logs for indicators of compromise (IOCs) or other anomalous behavior within networks, applications or user profiles.
- Assist in the completion of information security operations documentation.
- Works with information security leadership to develop strategies and plans to enforce security requirements and address identified risks.
- Participate in application and infrastructure projects to provide security planning advice.
- Draft security procedures and standards to be reviewed and approved by management.
- Validate IT infrastructure and other reference architectures for security best practices and recommend changes to enhance security and reduce risk where applicable.
- Coordinate operational components of incident management, including detection, response and reporting.
- Maintain a knowledge base comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations.
- Assist the disaster recovery planning team in the selection of recovery strategies and the development, testing and maintenance of disaster recovery plans.
- Maintain the currently high levels of IT user satisfaction from Hudbay employees and implement plans to address identified areas of opportunity for user satisfaction improvement.
- Assists in the development of enterprise architecture (Security / Business) and policies, principles and standards.
- Assists management on business architecture, modeling, and requirements definition projects.
- Interface with analysts, process designers, function managers, and subject matter experts to understand and evaluate business needs.
Requirements
- A bachelor's degree or diploma in Information Technology or a related field.
- IT security related certifications such as Security+, GSEC, SSCP
- 2-4 years of experience in the IT field operating in a Technical Support capacity.
- Valid Driver’s License is required.
- A+ certification, Microsoft MCSE and other certifications are preferred but not required.
- Business-related education would be a plus. (I.e. Accounting, Marketing, etc.)
- Extensive experience and knowledge installing, administering, supporting and troubleshooting Windows 10, Apple OSX, Google GSuite and Microsoft Office Applications.
- Basic experience administering, supporting and troubleshooting Active Directory, Windows Server 2016, and cloud based applications.
- Understanding and experience of LAN/WAN connectivity and IP Networking, firewalls, routers and switches.
- Exposure and hands-on experience with networking, system security and telecommunication components configuration and diagnostic tools.
- Extensive experience using service desk systems specifically ServiceNow.
- Experience in security event analysis and triage.
- Extensive experience and knowledge installing, administering, supporting and troubleshooting Network security practices (Firewall rules, EDR, NAC, IPS/IDS, Load Balancer, etc.), preferably on the following technologies: Watchguard, Cisco, Citrix, SEP, Forescout
- SIEM experience including management, rules creation, use case deployment, reporting, correlation, and investigation.
- Experience with vulnerability assessments and remediation
- Experience with patch management systems
- Experience with cloud IaaS and related security (ie AWS).
Benefits
- Annual performance bonuses
- Health benefits for you and your family, with a health spending account
- Company paid insurances for Life, Spousal and Dependent Life, AD&D, Critical Illness, and Short- & Long-Term Disability cover
- A Defined Contribution pension that includes company contribution and additional matching of your voluntary contributions
- An Employee Share Purchase Plan with contribution matching
- We support our employees in their individualized wellness journeys by providing a yearly Wellness Subsidy of up to CAD $1,000
- Hudbay gives back to the community with its employee charity matching program for eligible charitable donations made by employees
- Regular performance appraisals to acknowledge our employees for their contributions, strengths and work well done
- The opportunity to work out of our Platinum Class A and Platinum BOMA BEST® Certified office building in Toronto’s South Core Business District conveniently located beside the Toronto Union Station
- This role is eligible for flexible working arrangements, allowing you to balance remote work with time in the office.
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