About the role

  • Night Auditor at HRI Hospitality managing guest services, financial transactions, and daily reports. Ensuring excellent customer experiences and compliance with company policies across shifts.

Responsibilities

  • Greet, register, and assist guests; process check-ins/check-outs
  • Answer phone calls, respond to guest requests, and resolve issues promptly
  • Balance and reconcile daily financial transactions
  • Run and review daily reports (e.g., room charges, revenue summaries)
  • Audit and verify front desk postings and transactions
  • Process cash, credit card, and direct-bill transactions accurately
  • Ensure all reservations, cancellations, and no-shows are properly logged
  • Follow company policies and procedures, including safety and emergency protocols
  • Ability to work overnight shifts, weekends, and holidays

Requirements

  • High school diploma or equivalent required
  • Previous hotel front desk or accounting experience preferred
  • Experience with PMS systems preferred
  • Strong attention to detail and accuracy
  • Excellent customer service and communication skills
  • Strong problem-solving and critical-thinking abilities
  • Proficiency with computers and hotel property management systems (PMS)
  • Ability to prioritize and multitask

Benefits

  • FREE EMPLOYEE PARKING

Job title

Night Auditor

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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