Principal Solutions Architect at Argano providing strategic direction and oversight on integration of data platforms. Designing complex solutions and managing work processes from inception to delivery.
About the role
- Information Governance Solutions Manager directing firm-wide IG system strategies, focusing on platform implementation and stakeholder collaboration. Leading migrations and ensuring compliance within law firm's operations.
Responsibilities
- Own the IG product vision, roadmap and system implementation; align features to attorney workflows, risk controls, and firm objectives
- Define measurable outcomes for data lifecycle (creation, classification, retention, disposition) and matter‑centricity across platforms
- Lead cross‑functional discovery and requirements—partnering with Legal Ops, Risk/Compliance, KM, IT, Practice Groups and other stakeholders, translating these into acceptance criteria
- Coordinate vendor roadmaps and assess system capabilities to mitigate transition risk and ensure sustainable integrations
- Serve as product owner for IG capabilities spanning DMS and collaboration tools, including new and emerging technologies with strong influence on system selection and implementation
- Govern integrations, security models, metadata standards, and Client‑Matter schemas to ensure useability and compliance
- Establish product KPIs and dashboards for adoption, data quality, risk exceptions, and support responsiveness
- Plan and lead IG system migrations and implementations, with strong focus on streamlining workflows
- Orchestrate cutovers and "run sheets," resource allocation, vendor coordination, and contingency planning for mission‑critical transitions
- Drive IG platform adoption: lead UAT, QC, training, and communications; publish knowledge‑base content and rollout playbooks
- Translate regulatory and client obligations into product controls (classification, ethical walls, legal hold, retention/disposition, auditing)
- Partner with Risk/Compliance to codify policy‑to‑technology mappings and monitor control effectiveness across systems
- Collaborate with Legal teams to ensure appropriate levels of risk mitigation and oversight of firm and industry best-practices
- Work with Retention & Disposition to ensure defensible disposition and support for privacy requests through standardized metadata and automation
- Monitor system integrity and performance; coordinate rapid resolution with vendors and internal engineers for high‑priority issues
- Work with Data Governance to address data mapping and restructuring from unstructured sources into Client‑Matter formats to optimize search, analytics, and compliance
- Implement automation for imports/workflows; standardize procedures to improve administrative effectiveness
- Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law
- Special projects and duties as assigned.
Requirements
- 7–10+ years in product management, IG, or enterprise applications within a large law firm or professional services environment
- Bachelor’s degree or work equivalent required
- Proven leadership of complex platform migrations and cloud transitions (e.g., DMS to cloud; CRM to Azure)
- Hands‑on experience managing or supporting the firm platforms listed above (DMS, Records, collaboration)
- Mastery of stakeholder management, vendor coordination, and communication across attorney, business, and IT groups
- Expertise in UAT/QC, requirements documentation, release management, and user training/support
- Strong understanding of Client‑Matter schema, matter‑centricity, metadata governance, and legal‑hold/retention practices
- Focus on continuous learning, including attendance at industry events, educational achievements and certifications as appropriate
- Knowledge of or ability to learn Microsoft Office Suite, or Microsoft 365.
Benefits
- comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
- life and AD&D insurance
- short and long term disability insurance
- tax-advantaged accounts for health care expenses, including FSAs and HSAs
- FSAs for dependent care
- health advocacy services
- behavioral health and counseling resources for all family members
- 401(k)
- profit sharing
- pre-tax transit and parking program
- backup dependent care
- senior care planning support
- resources for individuals with development disabilities and their caregivers
- paid holidays and other paid time off, including paid leave for new parents
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