Platform Engineer responsible for ensuring stable operations of hybrid environments and critical systems at SourcingTrust, Lda, while optimizing infrastructure performance and reducing operational risks.
About the role
- Lead Cloud Engineer overseeing cloud infrastructure operations at Hiscox while ensuring optimal performance and security. Collaborating with teams to provide technical guidance and process improvements.
Responsibilities
- Oversee the daily operations of cloud infrastructure, ensuring optimal performance and reliability
- Architecting and implementing cloud solutions for new and existing workloads
- Implement and manage cloud security measures to protect data and applications
- Monitoring and analyzing the capabilities and performance of all cloud systems
- Troubleshooting issues as they arise
- Analyzing cloud usage patterns and identifying opportunities to reduce cloud spending
- Setting up cloud virtual networks, firewalls, and network access control lists to secure cloud communication
- Implementing security policies, monitoring threats, and ensuring compliance with data privacy regulations
- Participate in on-call rotations
- Work closely with the Head of Cloud Engineering and other key teams to align cloud infrastructure with business needs
- Coordinate with other Technology teams to ensure seamless integration and operation of cloud services
- Lead and manage junior cloud engineers and DevOps engineers, providing technical guidance, mentorship, and support
- Communicating effectively within and across multiple teams including vendors when required
- Drive cultural change and increase collaboration levels within the organization
- Provide leadership and expertise across the function, while driving performance improvement, building technical capability and developing talent
- Identify opportunities for automation and process improvement within the cloud infrastructure
- Stay updated with the latest cloud technologies and best practices to ensure the organization remains at the forefront of innovation
- Lead modernization of existing workloads using cloud best practices
- Lead incident post-mortems, capturing key learnings and implementing system improvements
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 8+ years of experience in cloud engineering or a similar role
- Experience within the Finance / Insurance industry is preferred
- Proficiency in cloud platforms such as AWS, Azure, or Google Cloud
- Understanding of modern application SDLC best practices
- Strong understanding of cloud security best practices
- Excellent problem-solving skills and the ability to work under pressure
- Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect) are a plus
- Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
- Believes in a non-hierarchical culture of collaboration, transparency, and trust across the team
- Not afraid to ‘roll up the sleeves’ and seeks to go outside comfort zone to learn – pushes the team to do the same
- Ability to lead independently with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization
- Able to communicate complex technical information and implications in business-oriented language
- Experience with agile development methodologies
- Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business
- Understanding of foundational cloud services (networking, storage, etc.)
- Solid understanding of DevOps automation tools, practices & capabilities (continuous integration & continuous delivery) such as Jenkins, GitHub, Terraform, or other comparable tools.
Benefits
- Competitive salary and bonus (based on personal & company performance)
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
- Company paid group term life, short- term disability and long-term disability coverage
- 24 Paid time off days plus 2 Hiscox days, 10 paid holidays plus 1 paid floating holiday, and ability to purchase 5 PTO days
- Paid parental leave
- 4 week paid sabbatical after every 5 years of service
- Financial Adoption Assistance and Medical Travel Reimbursement Programs
- Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
- Company paid subscription to Headspace to support employees’ mental health and wellbeing
- Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
- Dynamic, creative and values-driven culture
- Modern and open office spaces, complimentary drinks
- Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
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