About the role

  • Service Line Director managing an affordable housing service line while overseeing revenue growth, client retention, and compliance in Tampa. Leading Project Managers and ensuring operational excellence in hybrid environment.

Responsibilities

  • Serve as the business unit leader for an assigned affordable housing service line
  • Own financial results and delivery performance across a portfolio of engagements
  • Ensure pricing integrity, scope control, and labor optimization
  • Identify and mitigate margin risks
  • Hold Project Managers accountable for contract performance, budgets, timelines, and quality
  • Standardize workflows and compliance controls
  • Build trusted, institutional client relationships
  • Lead, coach, and evaluate Project Managers against financial and delivery outcomes
  • Drive scalable improvements to productivity and margin performance
  • Manage service line documentation, reporting, and compliance records with accuracy and timeliness

Requirements

  • Bachelor’s degree required (Master’s preferred) or equivalent executive-level experience
  • 10+ years in affordable housing administration (HUD – HCV/PBV, Public Housing, PIH, LIHTC, PBRA, SEMAP)
  • 5+ years managing managers or senior leaders
  • Experience overseeing large or complex portfolios (1,000+ vouchers or multi-site operations preferred)
  • Direct P&L or budget accountability required
  • Experience presenting to Executive Directors, Boards, or public stakeholders preferred

Benefits

  • Professional development
  • Travel 50-80% as projects entail

Job title

Service Line Director

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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