SAP SD/CS Consultant responsible for SAP ECC solutions in Sales and Distribution. Collaborating with departments to optimize processes and ensure seamless integration.
Responsibilities
Responsible for the design, implementation and support of SAP ECC solutions in the Sales and Distribution (SD) and Customer Service (CS) modules
Close collaboration with business departments to optimize sales, service and after-sales processes
Implementing and monitoring interfaces to third-party systems, primarily related to sales processes
Leading and supporting the configuration, development and maintenance of the SAP SD and CS modules in an ECC environment
Working with users to assess change requests, perform feasibility analyses and clarify detailed requirements
Responsibility for end-to-end Order-to-Cash processes, including quotations, sales orders, pricing, delivery, billing and credit management
Supporting Customer Service processes such as service and repair notifications, service orders, repair processing, warranties and contract management
Coordinating integration with other SAP modules (MM, FI/CO, PP, WM) as well as connected third-party systems
Preparing and reviewing functional specifications for ABAP developments, interfaces and reports
Conducting unit, integration and user acceptance tests (UAT) together with key users
Providing user training, documentation and go-live support
Requirements
Degree in Computer Science, Business Informatics, Business Administration or a comparable qualification
At least five years of practical experience as an SAP SD consultant in an SAP ECC environment, including experience in second-level support and project work
Proven expertise in SD configuration, particularly pricing, billing, service orders and warranty processes
Experience in incident and change management
Solid understanding of core business processes, especially Order-to-Cash, service management and returns processing, ideally in the mechanical and plant engineering sector
Willingness and ability to become familiar with a highly customized SAP system
Experience in cross-functional integration with MM, FI/CO, PP and WM
Experience implementing and monitoring interfaces to CRM systems (e.g., Salesforce), shipping solutions, EDI, etc.
Very good German and English skills
Benefits
Work-life balance
Flexible working hours
Mobile working (where possible)
Company pension scheme
Corporate benefits program (rotating discount offers)
Free parking
Subsidy for JobTicket
JobRad (bicycle leasing)
Pleasant, collegial and respectful working environment with short decision-making paths
Staff canteen
Company sports activities, corporate events and social activities
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