About the role

Software Engineer at Hikma Pharmaceuticals supporting IT systems in Manufacturing processes. Responsible for implementing, maintaining, and troubleshooting industrial IT systems and peripherals.

Responsibilities

Primary responsibility will be implementation, support, and improvement of IT systems, which are incorporated in business processes.
Own assigned task and resolve general problems.
Require minimal direction, gives some guidance to others, some project work, and good knowledge of operating environments.
Deploying, supporting, and maintaining industrial peripherals, such as handheld scanners, printers, and industrial PCs.
Troubleshooting system problems that have been escalated.
Maintain relationships with both technical and business partners to keep his/her skills current and be up to date with the dynamic needs of the business.
Interface with clients to pro-actively seek and identify opportunities for system enhancements and process improvements.
Periodically meet with users to discuss current business trends and suggest systems-oriented process improvements.
Install, test, and maintain software and hardware components.
Regular and predictable onsite attendance and punctuality.
Be able to travel to other sites to support issues and provide fixes.
Participate on project teams as needed and take responsibility as team member or leader.
Deliver assigned tasks and action items.
Serve as an expert for existing applications or solutions on a technical level.
Employ comprehensive knowledge to help influence technologies and solution decisions.
Where possible, identify IT or Pharma industry processes or technologies that could provide a competitive advantage.

3+ years advance experience with industrial peripherals such as handheld scanner, label printers, industrial PCs management.
Proven experience with system integrations between production systems, and databases and networks.
General IT support and SaaS administration experience.
Familiarity with IT backup systems
Strong knowledge of hardware, internals, peripherals, and software on platforms supported.
Basic knowledge of software development lifecycle, from functional specification through coding, testing, and the customer support required for a commercial product.
Good understanding of Project Management skills coupled with the ability to effectively manage and partner with team members.
Good understanding of validated or quality systems.
Experience with SOTI, velocity browser and RF device configurations.
Experience setting, supporting, and managing industrial peripherals such as handheld scanners, label printers, and industrial PCs.
Experience supporting server applications in industrial environments.
Experience in .NET Framework programing languages.
Experience in relational databases.
Ability to provide off-hours support.
Ability to work effectively on cross-functional teams.
Ability to work independently and apply good problem-solving techniques.
Must possess strong time management skills.
Excellent judgment and customer interaction skills.
Excellent verbal and written communication skills.

Annual performance bonus, commission, and share potential
Auto enrollment in a Hikma-sponsored 401(k) program at a pre-tax contribution rate of 3% of eligible pay.
Hikma will match 100% of the first 6% of eligible pay that you contribute
A generous paid time off (PTO) bank starting with 20 days (prorated based on hire date).
Additional days granted upon reaching work milestone anniversaries
3 personal days (prorated based on hire date)
11 company paid holidays
Comprehensive benefits including health, dental, vision, mental health, disability, life insurance, prescription drug coverage, and a variety of voluntary benefits
Employee discount program
Wellbeing rewards program
Safety and Quality is a top organizational priority
Career advancement and growth opportunities
Tuition reimbursement
Paid maternity and parental leave