Onsite Software Engineering Specialist – ASG Lead

Posted 1 hour ago

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About the role

  • Software Engineering Specialist leading operational processes across BT Business Sales IT estate. Mentoring software professionals and acting as a lead technical consultant.

Responsibilities

  • Evolving and owning operational processes across the BT Business Sales IT estate to support sales motions for multiple channels to market.
  • Processes to include but not limited to incident management, problem management & change management
  • Acting as a lead technical consultant when dealing with operational incidents impacting BT Business Sales teams including collaborating with other platforms such as One Data and One Business.
  • Leading and mentoring a team of FTE software professionals (and apprentices) to support the BT Business Sale IT estate.
  • Be the technical leader across one or more squads comprised of FTE and partner resources
  • Acting as a lead operational salesforce technical consultant facing into other functions such as business operations

Requirements

  • Technical leadership and people management
  • Project management
  • Salesforce Admin
  • Large scale CI CD
  • Test Automation
  • Change management
  • Ability to understand and execute security policies on SaaS applications
  • Analytical skills as applicable to the solving of operational problems such as data quality and interface failure
  • Understanding of salesforce license model
  • Understanding of the software development lifecycle and DevOps in a SaaS environment
  • Salesforce technical administration
  • Expert knowledge of relevant technologies and architecture (IT and Network)
  • Deep product knowledge of relevant products
  • Deep understanding of commercial objectives

Benefits

  • Annual On target bonus 10% (personal and company multipliers)
  • BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
  • Life Assurance
  • Direct share scheme
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
  • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
  • Discounted EE TV including TNT Sport and the NOW Entertainment membership
  • Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
  • Volunteering days so you can give back to your local community
  • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

Job title

Software Engineering Specialist – ASG Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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