Hybrid Senior QA Engineer

at Heidi Health

• Job title: Senior QA Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cypress, SQL
• Location requirements: Hybrid, Melbourne, Australia

About the role

• Senior QA Engineer managing testing efforts for an AI Care Partner in healthcare startup. Leading quality assurance processes and collaboration with product managers and engineers.

Responsibilities

• Work closely with Product Managers and Engineers to identify gaps in requirements, clarify acceptance criteria, and challenge unclear assumptions.
• Take ownership of testing as the current bottleneck, ensuring features are thoroughly tested before release.
• Design and execute high-quality test scenarios (functional, regression, exploratory, and end-to-end), with a strong focus on edge cases and risk areas.
• Write test cases using BDD principles (Given / When / Then) so they are automation-ready in the future.
• Act as a quality advocate, owning test execution, bug reporting, and clear communication of risks and test outcomes.
• Validate fixes, collaborate with engineers on root-cause analysis, and ensure issues are fully resolved.
• Contribute to improving QA processes, test strategies, and release quality standards.
• Once the manual testing bottleneck is resolved, gradually become involved in test automation efforts, working with engineers to design and implement automated tests.

Requirements

• 5+ years of experience as a Senior QA Engineer.
• Strong, hands-on experience in testing for complex products.
• Deep understanding of BDD concepts, with experience designing test cases in Given / When / Then format.
• Proven ability to identify product risks and design targeted, risk-based testing strategies.
• Experience working closely with PMs and Engineers in fast-moving environments.
• Comfortable handling high workload and ownership-driven responsibility.
• Strong analytical and problem-solving skills, with the ability to dig into issues and identify root causes.
• Excellent communication skills, with the ability to clearly explain testing outcomes, risks, and quality concerns to engineers, PMs, and stakeholders.
• Basic to intermediate experience querying databases (e.g. SQL) to support testing and investigation is a plus.
• Experience with automation tools (Playwright, Cypress, Cucumber, Appium, etc.) is a strong plus, but not required.

Benefits

• Flexible hybrid working environment, with 3 days in the office.
• A generous personal development budget of $500 per annum
• Learn from some of the best engineers and creatives, joining a diverse team
• Become an owner, with shares (equity) in the company, if Heidi wins, we all win
• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
• If you have an impact quickly, the opportunity to fast track your startup career!