Pharmacy Technician assisting in medication distribution and IV admixtures at UMass Memorial Health. Performing medication related tasks under supervision to maintain pharmacy services in the hospital.
About the role
- Community Manager engaging patients, clinicians, and caregivers within a health experience company. Own and scale the community to redefine health experiences.
Responsibilities
- Own and scale the community within the platform.
- Turn users into participants, participants into contributors, and contributors into advocates.
- Ensure the community is active, safe, and continuously evolving.
- Help shape an ecosystem designed to redefine the future of the health experience.
Requirements
- 4+ years of experience in social media or community-focused roles
- Demonstrated experience building, managing, and scaling online communities
- Experience working within health or life sciences, engaging with patients and/or healthcare professionals
- Strong written communication skills with the ability to adapt tone across audiences
- Proven ability to engage authentically and build trust with diverse user groups
- Strong intuition for what drives active engagement versus passive consumption, with the ability to translate that into repeatable processes or playbooks
- Experience activating and managing creators or influencers to seed and sustain community activity
- Data-driven mindset with comfort tracking and optimizing key KPIs
- Ability to operate in a fast-moving, zero-to-one environment where processes are being built in real time
- Experience partnering cross-functionally with social, product, editorial, and growth teams to improve the user experience
- Sound judgment in moderating sensitive, health-related conversations while maintaining trust and compliance
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