Senior Mitel Engineer developing and supporting collaboration services for consulting clients. Building customer-focused relationships and collaborating with internal teams for successful project delivery.
Responsibilities
Develop, implement, and support collaboration services and solutions for consulting clients
Build a customer-focused relationship with client to identify business challenges
Collaborate and be a leader across multiple internal teams
Provide senior level support, maintenance, and administration for customer networks
Create and maintain detailed documentation of past projects
Stay current on new products and solutions
Requirements
3+ years in a technical related field
Bachelor’s Degree or equivalent experience
Installing and supporting Mitel solutions MiVoice Office 250, MiVoice Business, or MiVoice Connect
Certification in one of the above Mitel UC platforms
Strong VoIP troubleshooting skills
Experience deploying VoIP Protocols – SIP, QoS, G711/G729
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