Engineering Associate supporting Auto Lending technology at Wells Fargo. Validating releases and contributing to modernization efforts in a complex tech environment.
HS
Hybrid Engineering Services Manager – Enterprise
Posted last week
About the role
- Engineering Services Manager leading technical services teams in the US region. Focus on implementation, presales, and team management to enhance sales and growth effectiveness.
Responsibilities
- Responsible for running the services team for their respective geographical region/practice area.
- Respond to service escalations and manage Engineer deployment.
- Drive customer pipeline and liaise between Sales and Service teams.
- Review Engineering write offs and maintain less than 2% of hours written off annually.
- Create standard operating procedures for Engineering teams’ interactions with other departments.
Requirements
- 5+ years in a technical related field.
- Experience designing and architecting network or systems-based solutions.
- Bachelor’s Degree or equivalent experience.
- One or more certifications: CCNP, CCDP, CCIE, ACMP, ACCP, ACCX, ACEAP, VCP, MCA.
- Skills in designing, installing, and supporting Cisco, HPE, Dell servers, etc.
Benefits
- WFH Flexible
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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