Associate Director responsible for overseeing GMP compliance audits in Global Quality Technical and Compliance Team at Animal Health sites. Focused on ensuring regulatory compliance and effective audit program management in the pharmaceutical industry.
About the role
- Accessibility Specialist ensuring ADA compliance for language service operations. Collaborating on inclusive design and providing training to meet accessibility standards.
Responsibilities
- Develop, implement, and maintain a comprehensive ADA compliance strategy for all aspects of the language service operations, including but not limited to:
- Ensure that translation, interpretation (including sign language and tactile interpretation), and other language services are provided in an accessible manner, meeting the communication needs of individuals with various disabilities (e.g., visual impairments, hearing impairments, cognitive disabilities).
- Collaborate with DTP specialists and Project Managers and development teams to ensure all digital platforms, websites, client portals, and internal tools are WCAG (Web Content Accessibility Guidelines) compliant and accessible to users with disabilities.
- Review and ensure all client-facing and internal documentation, marketing materials, and training materials are accessible.
- Draft, review, and update internal policies, procedures, and guidelines to reflect current ADA regulations and best practices.
- Develop and deliver comprehensive training programs for all employees, including linguists, project managers, sales teams, and administrative staff, on ADA requirements, disability awareness, and best practices for serving individuals with disabilities.
- Conduct regular audits and assessments of our services, technologies, and processes to identify potential areas of non-compliance and recommend corrective actions.
- Investigate and respond to ADA-related inquiries, concerns, and complaints from clients, employees, or third parties, ensuring timely and effective resolution.
- Serve as the primary point of contact for ADA-related matters, working closely with legal counsel, human resources, IT, and operations teams to ensure a consistent and compliant approach.
- Continuously monitor changes in ADA regulations, accessibility standards (e.g., Section 508, WCAG), and emerging technologies related to accessibility, and advise management on necessary adjustments.
- Collaborate with Operations Manager/Project Manager for vendor management to ensure that third-party vendors and partners providing services to our clients also adhere to ADA compliance standards.
Requirements
- Bachelor's degree in a relevant field such as Law, Public Administration, Disability Studies, or a related discipline.
- 3+ years of ADA compliance experience in a regulated or service-oriented industry; background in language services or tech is preferred.
- Deep understanding of ADA (Titles I-III), Section 508, and WCAG 2.1/2.2 standards, including their application under federal and state accessibility laws and regulations.
- Functional understanding with assistive technologies and their role in facilitating accessibility for individuals with disabilities.
- Detail-oriented problem solver capable of managing different priorities and rigorous documentation within a fast-paced, collaborative environment.
- Exceptional communication and presentation skills, with a proven ability to translate complex legal and technical concepts for diverse audiences.
- Expertise in working with Microsoft Office, InDesign, and Acrobat PDF, with the versatility to handle various file formats as required.
- Skilled in ensuring document accessibility using CommonLook or similar document remediation software.
- Perform accessibility audits on remediated PDFs, utilizing screen readers (NVDA or other similar software) for functional usability testing to ensure full compliance with accessibility standards.
- Experience working directly with individuals with disabilities.
- Proficiency with multimedia tools, including OBS Studio and video editing software is a plus.
- Familiarity with basic HTML, CSS, or ARIA roles (for occasional web-based accessibility support)
- Understanding of the unique accessibility challenges in linguistic services (e.g., visual interpretation, captioning, alternative communication methods).
- Certification in accessibility (e.g., CPACC, WAS) is a plus.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Professional development opportunities
- Employee assistance program
- Company-sponsored events and activities
- Hybrid Work Environment
- One week in office per month
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Expert Analyst enhancing compliance program for PG&E's electric operations. Providing guidance, tools, and testing for risk and compliance initiatives.
Electric Compliance and Risk Consultant providing oversight of NERC Planning standards within Electric Engineering operations. Collaborating with various business units to ensure regulatory compliance and improve internal controls.
Expert Compliance & Risk Consultant collaborating with engineering and operations for NERC compliance oversight. Supporting mitigation plans and developing internal controls within utility regulatory framework.
Senior management role overseeing technology compliance and risk management initiatives across wealth technology in India. Collaborating with stakeholders, and ensuring robust controls and compliance measures are in place.
International Regulatory Affairs Senior Specialist advancing global market access by providing technical support to ensure compliance for medical devices. Focused on facilitating registrations, renewals, and quality approvals.
Staff Quality Engineer leading quality compliance and process improvements at PROCEPT BioRobotics. Ensuring regulatory compliance and enhancing quality metrics in surgical robotics.
Analista de Compliance Júnior realizando análises de Due Diligence. Fortalecendo a ética e conformidade no ambiente corporativo.
Assistente de Compliance supporting integrity program activities like Due Diligence and investigations at compliance team. Ensuring adherence to internal policies and legal regulations.
Compliance Coordinator overseeing integrity program and corporate compliance at Renner. Leading audits, managing reports, and coordinating ethical culture initiatives.