Product Owner leading agile teams to deliver quality SaaS products at Hanger, Inc. Collaborating with cross-functional teams to ensure usability and business value.
Responsibilities
Own and continuously refine the product backlog: write clear user stories, define acceptance criteria, and prioritize work based on customer value and business impact.
Partner with Product Management and stakeholders to translate product strategy into roadmaps, releases, and sprint goals.
Lead discovery and definition: customer interviews, workflow mapping, requirements, and scope tradeoffs.
Collaborate daily with Engineering and Design to clarify requirements, unblock delivery, and make fast, informed decisions.
Define and track success metrics (adoption, activation, retention, NPS/CSAT, conversion, churn, ARR impact) and use insights to iterate.
Validate solutions through prototypes, betas, A/B tests, and customer feedback loops.
Manage cross-functional dependencies and communicate status, risks, and scope changes clearly.
Ensure releases are “ready for customers” with documentation, enablement, and go-to-market coordination.
Requirements
3–5+ years working as a Product Owner, Business Analyst, or similar agile role
Hands-on experience working with agile product teams (Scrum, Kanban, or hybrid)
Experience supporting operational, manufacturing, or workflow-driven products is a plus
3+ years of experience as a Product Owner, Product Manager, or similar role shipping SaaS products.
Comfortable making prioritization decisions and trade-offs
Skilled at stakeholder collaboration and expectation management
Familiarity with tools such as Jira, Aha!, Confluence, Lucid, or similar
Excellent communication and facilitation abilities
Strong ability to convert ambiguous needs into well-scoped requirements and prioritized plans.
Experience working with Agile/Scrum teams and backlog tools (Jira, Azure DevOps, Rally, etc.).
Comfort partnering with technical teams on APIs, integrations, data, performance, and security considerations.
Strong communication skills with the ability to align stakeholders and drive decisions.
Data-informed mindset: ability to define metrics, interpret usage data, and make tradeoffs.
Experience with B2B SaaS, multi-tenant platforms, and enterprise customers is a plus
Familiarity with product analytics (Amplitude, Mixpanel, GA), experimentation, and SQL basics is a plus
Experience with integrations (REST APIs, webhooks), identity (SSO/SAML/OAuth), or compliance (SOC 2, HIPAA, GDPR) is a plus
CSPO/PSPO certification is a plus
Benefits
Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
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