About the role

  • HPC Technical Consultant performing on-site maintenance and repair of compute, network, and storage hardware. Collaborating with team members and completing various hardware actions as needed.

Responsibilities

  • Perform on-site repair and maintenance activities on HPC compute, network, and storage hardware
  • Review tickets for hardware actions needed and claim for action
  • Interact with ticket system to document actions taken and pass ticket to next step
  • Complete training on specialized compute hardware, network, and storage components
  • Read system documentation and diagrams to identify specified components within system
  • Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack
  • Perform hardware actions, e.g. component replacement from spares
  • Operate hand tools and low-power tools (e.g. battery power screwdriver)
  • Select proper tools and maintain tools in organized way on site
  • Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person
  • Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator’s license required)
  • Occasionally assist with system installation activities
  • Interface with parts inventory manager if applicable
  • Experience with Motivair and Vertiv CDU

Requirements

  • US Citizenship required
  • HS graduate
  • Strong mechanical aptitude
  • Familiarity with hand tools
  • Experience with computer hardware and datacenters preferred

Benefits

  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Job title

HPC Technical Consultant

Job type

Experience level

Mid levelSenior

Salary

$62,900 - $145,300 per year

Degree requirement

High School Diploma

Location requirements

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