Technical Developer in electrical engineering advising on sustainable installations for medium - sized projects. Leading design teams and translating client needs into installation designs.
About the role
- HPC Information Developer at HPE creating documentation for Cray Supercomputing and Slingshot software. Collaborating with various teams to enhance user information and experience.
Responsibilities
- Collaborate with knowledge management project leads and HPE Cray engineering teams to create, revise, edit, maintain, and publish multiple content deliverables related to HPE Cray Supercomputing and Slingshot software and hardware.
- Create technical product documentation for software products and hardware
- Analyze customer information requirements and product specifications to define scope of work and documentation plan
- Identify and address the needs of all user groups, including end users, system administrators, internal support engineers, product developers, integration test teams, and training developers
- Test documentation for install or administrative tasks to improve information deliverables and provide feedback on ease of use and user interfaces to product development
- Manage workload in Jira and source management tools, including SDL, Oxygen, Git, and Github, to manage changes in the shared work environment
- Create, revise, and manage content in Oxygen Author (DITA), Markdown, and other content tools
- Work with developers, testers, product managers, technical support, and training to identify new features and content that needs to be reworked
Requirements
- Bachelor's degree in Technical Communications, Computer Science, or related technical/communications field with 2-3 years related experience
- Advanced University degree and 1-2 years' experience or equivalent.
- Understands concepts and develops in-depth working knowledge of products, applications, and systems in assigned area of responsibility.
- Ability to deliver on multiple project technical requirements, schedules, and information formats.
- Codes in HTML, DHTML, XML, JavaScript or similar as required.
- Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives.
- Knowledge of HPC system software and hardware components, including operating systems, programming languages, system monitoring applications, HPC storage, chassis, servers, compute nodes, blades, HPC storage, coolant systems, power supplies, high speed network switches and cabling, and more
- Knowledge of software infrastructure, development processes, software testing, system integration, release planning, software testing, and process automation
- In depth knowledge of DITA, DITA-OT, CCMS, SDL Tridion Docs
- Proficient with content development tools, such as Oxygen Author, Markdown, reStructuredText, HTML, Adobe Acrobat
- Knowledge of UNIX/Linux operating systems as a user and as a writer for developers and system administrators
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
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