Forward Deployed Engineer facilitating customer-facing technical engagements to enhance usability for HackerRank's platform. Collaborating with clients alongside cross-functional internal teams in New York City.
Responsibilities
Lead customer-facing engagements, including discovery, pilots, and demos, acting as the primary technical voice in front of prospects and customers.
Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal-driven solutions.
Keep customer projects on track through disciplined execution and proactive updates.
Use the right tools, including AI when useful, to deliver faster, more reliable outcomes that strengthen HackerRank’s customer experience.
Collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer.
Requirements
A customer-facing technical lead with enough full-stack depth to configure, debug, and explain web applications, integrations, and generate API scripts as needed (Ruby or Python)
Confident leading conversations onsite with prospects and enterprise customers while gathering requirements, shaping technical approaches, and delivering results that drive measurable impact
A clear communicator who can go deep with engineers or simplify for non-technical crowds
A strong operator who plans, executes, and follows through, keeping projects organized
You lead with empathy, energy, and a problem-solver’s mindset.
Experience as a software, solutions, or sales engineer working with HR tech, ATS platforms, IDEs, developer tools, API-first or integration-heavy systems.
A track record of seeing projects through from scoping to delivery, balancing customer needs with technical tradeoffs.
Benefits
target 10% annual bonus tied to individual and company performance
equity (stock options)
comprehensive package of cash and non-cash benefits
Traffic Engineer supporting a variety of transportation projects in North Florida and Southeast. Delivering plans and specifications for roadway design and improvements.
IAM Engineer responsible for designing and supporting Identity & Access Management at Farfetch. Develops IAM solutions while collaborating with technical teams in a luxury fashion marketplace.
Project Engineer focusing on energy efficiency, conducting site visits and energy analyses at Resource Innovations. Supports energy savings verification and education for clients with HVAC systems.
Site STA Engineer at Ford ensuring suppliers meet quality and delivery metrics for electronics manufacturing. Collaborating cross - functionally to resolve supplier - related issues in automotive production.
Hotel Maintenance Engineer ensuring smooth operations of hotel maintenance systems and guest safety. Performing repairs and preventative maintenance across various hotel facilities and systems.
Commissioning Engineer at Finning delivering power solutions through commissioning and testing of engines. Involved in ensuring performance, safety, and customer satisfaction throughout projects.
Electrical Systems Project Engineer providing support for electrical installations in marine surveillance technology. Requires global travel and in - country project involvement, mainly in the Middle East.
NICE CXone Engineer focusing on call flow design, NLU integrations, and automation solutions at Capgemini. Requires strong expertise in NICE CXone and telephony protocols in a hybrid model.
Materials and Corrosion Engineer delivering technical expertise for corrosion management in production units. Collaborating with multidisciplinary teams ensuring equipment integrity and performance during operations.
Manufacturing Engineer providing expertise in automatic electrical winding systems for PHINIA product lines. Leading manufacturing engineering activities for new model launch gates across global sites.