Hybrid Forward Deployed Engineer

Posted 55 minutes ago

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About the role

  • Forward Deployed Engineer facilitating customer-facing technical engagements to enhance usability for HackerRank's platform. Collaborating with clients alongside cross-functional internal teams in New York City.

Responsibilities

  • Lead customer-facing engagements, including discovery, pilots, and demos, acting as the primary technical voice in front of prospects and customers.
  • Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal-driven solutions.
  • Keep customer projects on track through disciplined execution and proactive updates.
  • Use the right tools, including AI when useful, to deliver faster, more reliable outcomes that strengthen HackerRank’s customer experience.
  • Collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer.

Requirements

  • A customer-facing technical lead with enough full-stack depth to configure, debug, and explain web applications, integrations, and generate API scripts as needed (Ruby or Python)
  • Confident leading conversations onsite with prospects and enterprise customers while gathering requirements, shaping technical approaches, and delivering results that drive measurable impact
  • A clear communicator who can go deep with engineers or simplify for non-technical crowds
  • A strong operator who plans, executes, and follows through, keeping projects organized
  • You lead with empathy, energy, and a problem-solver’s mindset.
  • Experience as a software, solutions, or sales engineer working with HR tech, ATS platforms, IDEs, developer tools, API-first or integration-heavy systems.
  • A track record of seeing projects through from scoping to delivery, balancing customer needs with technical tradeoffs.

Benefits

  • target 10% annual bonus tied to individual and company performance
  • equity (stock options)
  • comprehensive package of cash and non-cash benefits

Job title

Forward Deployed Engineer

Job type

Experience level

Mid levelSenior

Salary

$160,000 - $185,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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