About the role

Engineering Manager leading AI-native growth systems and driving software engineering teams at Gusto. Responsible for building adaptive and data-driven platforms to enhance revenue growth.

Responsibilities

Build and foster an inclusive, collaborative, and impact-oriented culture
Conduct regular 1:1s with your team members to support their continued growth and learning
Collaborate with our product management and design teams to define, iterate, and execute on initiatives contributing to Growth’s roadmap to drive revenue growth.
Partner with Product, Design, Data and others within and outside your team
Help build and manage team processes and create a culture that enables the team to do its best work
Provide and receive mentorship and peer support
Champion AI-native patterns in Growth systems — designing for learning loops, feedback-driven iteration, and safe model usage in customer-facing contexts.
Help establish best practices for experimentation, evaluation, and observability in AI-augmented Growth experiences.
Partner with cross-functional teams to tackle complex and ambiguous problems, translating them into engineering solutions that drive our customer acquisition and ACV expansion platform forward.
Collaborate with AI platform and data science teams to integrate model-driven insights into Growth workflows — such as lead scoring, onboarding personalization, intelligent upsell recommendations, and AI/ML-driven comms platform.

8+ years of professional software development experience, preferably in B2B software and/or growth engineering
At least 2 years empowering Product or Growth engineering teams
Preference for experience building and maintaining onboarding funnels, checkout flows, upsell/cross-sell systems or other complex multi-step workflows
Experience managing and mentoring a software development team
Ability to work iteratively with data and experimentation driven development, and a record of driving impact reflected in metrics and customer sentiment
Experience working cross functionally with product, design, data, sales, support, and marketing
Curiosity and ability to operate in an AI-native environment — integrating intelligence, automation, and experimentation into how we grow the business.
Experience in highly cross-functional environments for highly complex products.
Experience in scaling Engineering organizations.
Nice to have:
Experience leading a team on designing or implementing product experiences incorporating ML and AI — from recommendations to intelligent onboarding or personalization systems.
Experience in experimentation and user experience optimization.
Experience working closely with Revenue teams.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.