BCBA providing ABA therapy and support for children on the autism spectrum at Circle Care Services. Delivering mentorship and resources while leading clinical teams and implementing behavior plans.
About the role
- Join Grupo Boticário’s CEX team to analyze customer experience data and influence commercial outcomes. Use SQL, BI tools, and continuous improvement methods to turn insights into impact.
Responsibilities
- *One of the largest beauty groups in the world, Grupo Boticário is a Brazilian company present in more than 40 countries. It owns the brands O Boticário, Eudora, Quem Disse, Berenice?, Vult, O.U.i, Dr. JONES, Tô.que.tô, TRUSS, and the marketplace Beleza na Web, and also operates with licensed products such as Australian Gold, Bio Oil, Nuxe, and Pampers, plus its B2B division. This interaction among different brands, assets, platforms, a network of franchisees, representatives, distributors, retailers, sellers, and suppliers forms Grupo Boticário’s beauty ecosystem, which also offers digital business management solutions for Brazilian retail through its Mooz, Casa Magalhães and GAVB brands. The group has more than 19,000 direct employees and over 4,000 stores in 1,780 Brazilian cities.*
- **We are looking for an analytical and strategic professional to join our CEX team. If you master the science behind customer service and know how to turn raw data into decisions that impact the business, this role is for you!**
Requirements
- Bachelor's degree completed.
- Experience with SQL (Intermediate / GCP), advanced Excel/Google Sheets, and BI tools.
- Experience with Continuous Improvement (PDCA, Ishikawa, Root Cause Analysis).
- **Must reside in Curitiba or São Paulo.**
- **Differentials:**
- Knowledge of consumers (CRC Mono) and resellers (CRC Reseller).
Benefits
- Here, your **Health** is a priority
- . Medical and dental plans
- . Medication assistance
- . Health allowance for family members
- . Free psychotherapy sessions
- . Telemedicine and second medical opinion
- . Free flu vaccine
- . Health care programs
- To support your **Nutrition**
- . Meal voucher or local restaurant benefit (depending on work model)
- . Food allowance
- . Holiday food allowance
- **Ensuring Well‑Being and Quality of Life in every aspect**
- . Gym and fitness studio plans
- . Home office allowance (hybrid and remote work models)
- . Pet health plan
- . Birthday day off
- . Up to 40% discount on our products
- . Employee association (partnerships and discounts, multi-brand store, Totalpass gym access, courses and more)
- . Travel and accommodation program
- For the **Family**, our most precious asset
- . Childcare assistance
- . Child nutrition credit
- . Babysitter allowance
- . School supplies assistance
- . Legal, psychological and social guidance
- . Support for atypical parents
- . Extended parental leave (180 days for mothers and 120 days for fathers)
- **Mobility** for your on-site journey
- . Transportation voucher and parking (hybrid and on-site models)
- **Financial security** for protection and peace of mind
- . Life insurance
- . Support for parent’s funeral expenses
- . Private pension
- . Payroll-deductible loans
- ******Benefit packages are configured according to eligibility rules.*
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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