IT Service Desk Analyst providing front - line technical support to DLA Piper's colleagues. Handling incoming requests, maintaining records, and troubleshooting IT issues.
About the role
- Analista de Desenvolvimento de Sistemas Sr. at Grupo Elettromec working with TOTVS Protheus. Responsible for technical support, customization and integration of ERP systems.
Responsibilities
- Act as the technical and functional reference for maintenance and enhancement of the TOTVS Protheus ERP;
- Gather requirements, analyze processes and develop customizations (ADVPL, TLPP, SQL and T-SQL);
- Manage release updates, apply patches and system corrections;
- Develop and maintain workflows, forms and integrations in Fluig;
- Provide first-, second- and third-level support to users;
- Lead continuous improvements, integrations and expansion projects;
- Ensure system and data integrity, performance and availability;
- Collaborate with business areas to understand needs and provide solutions.
Requirements
- Proven senior-level experience with TOTVS Protheus;
- Technical and functional knowledge of the following modules:
- • Financial, Inventory, Purchasing, Billing, Tax and Accounting (SIGAFIN, SIGAEST, SIGACOM, SIGAFAT, SIGAFIS, SIGACTB);
- • Contract Management (SIGACGT);
- • Fixed Assets (SIGAATF);
- • PCO, Imports (SIGAEIC), Store Control (SIGALOJA), OMS, TOTVS Portals and Apps;
- • Configurator (SIGACFG), APSDU, TSS and TAF;
- Proficiency in ADVPL, TLPP, VS Code, GitLab;
- Microsoft SQL Server database experience;
- Experience with release updates, performance tuning and system corrections;
- Development and integration experience with Fluig (ECM, workflows, forms);
- Residence in Campinas/SP or surrounding region;
- Availability to work hybrid (3x2);
- Hiring under CLT (Brazilian employment) or as a contractor (PJ).
Benefits
- Health insurance
- Dental plan
- Life insurance
- Transportation allowance or mobility benefit - fuel voucher
- Parking
- Food allowance
- Meal allowance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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