Customer Value Architect advancing the adoption of Neara platform with enterprise clients. Driving customer engagement and translating solutions into quantifiable ROI.
About the role
- Systèmes & Cloud Expert/Architect at Artemys designing and deploying AWS contact center solutions. Collaborating with business teams and ensuring security and performance of AWS platforms.
Responsibilities
- Design and deploy robust, secure AWS architectures tailored to contact center requirements.
- Implement and optimize Amazon Connect solutions (IVR, queues, routing, application integrations).
- Serve as a senior architect/developer in the design and development of cloud (serverless) components.
- Ensure the security, performance, monitoring, and cost optimization of AWS platforms.
- Support business and technical teams in scoping, production rollout, and the evolution of contact center solutions.
Requirements
- Minimum 10 years' experience in a challenging environment
- Experience with large enterprise accounts
- Conversational English
- Rigorous, agile, proactive, and strong written communication skills
Benefits
- Swile card (meal vouchers, transport, and company benefits)
- 12 RTT days
- Group health insurance
- Company profit-sharing
- HR support
- Close managerial support (Agile methodology)
- Company events: afterworks (happy hours), tech meetups, onboarding events, sports events, gaming nights
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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