End User Services Business Analyst driving digital transformation at Trissential. Analyzing business needs and crafting actionable requirements to shape employee digital experiences.
About the role
- Business Analyst Lead providing strategic leadership for enterprise business intelligence capabilities. Collaborating with teams to design and advance analytics solutions transforming complex data into actionable insights.
Responsibilities
- Serve as a liaison between IT, business stakeholders, and third-party partners to translate business needs into scalable, governed, and reusable analytics and reporting solutions.
- Design and deliver insights using business intelligence, analytics, data science, and digital analytics tools through descriptive, diagnostic, predictive, and prescriptive methods.
- Establish, document, and maintain enterprise standards and best practices across analytics intake, development, access controls, delivery processes, and output quality.
- Act as a subject matter expert, partnering with internal teams and external vendors to implement best practices and continuously improve the end-to-end analytics lifecycle.
- Proactively develop measurement plans that support continuous improvement and identify opportunities to streamline and automate analytics and operational processes.
- Coach and mentor analysts on visualization best practices, efficient data modeling, effective storytelling, and optimal project design.
- Support onboarding and training of new analysts and interns.
- Collaborate closely with the Data Management team to enhance and evolve the enterprise data platform.
- Perform other related duties as assigned.
Requirements
- Bachelor’s degree in mathematics, computer science, analytics, statistics, business, or a related field — or equivalent professional experience.
- 2+ years of working knowledge with SQL, Snowflake, Python, and Jira.
- 3+ years of experience with Power BI, Tableau, or similar visualization tools, including demonstrated data modeling expertise.
- 5+ years of experience using Microsoft Office tools and conducting root cause analysis.
- Digital marketing analytics experience, including exposure to:
- • Customer segmentation and audience analysis
- • Cross-channel performance analysis
- • E-commerce merchandising and product search
- • Product information management
- • SEO and paid digital advertising
- Experience integrating and administering third-party applications and data sources.
- Advanced expertise in SQL, R, Python, Jira, and Microsoft tools (Excel, Access, Azure/SQL, PowerPoint, SharePoint).
Benefits
- Immediate medical, dental, vision
- 12 hours of PTO for every full month worked (up to 144 hours a year!)
- 6 paid holidays
- 6% of annual earnings contributed to your retirement, immediately vested!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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