Hybrid Metering Operations Specialist

Posted 2 weeks ago

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About the role

  • Metering Operations Specialist supporting Good Energy’s operational and regulatory performance across gas and electricity supply types. Working closely with various teams to improve data quality and compliance.

Responsibilities

  • Reporting to the Metering Lead, you will work closely with our Account Health, Metering, Settlements & Business Teams covering both Import & Export supply types across Gas and Electricity.
  • Support and strengthen Good Energy’s Operational and regulatory performance across various supply types.
  • Helping to improve our backlog position in various metering exception areas; including system integrity checks, unbilled metering issues, REC Data cleanse, MHHS programme updates.
  • Work with the Industry Operations Manager, Settlements Team, Metering Specialists and Business Import and Export teams to develop effective management of our Electricity & Gas supply portfolio.
  • Help the business to move to a position of regulatory compliance to all supplier obligations as per REC and BSCP.
  • Liaise with 3rd parties to ensure compliance with key industry principles and effective working practices.
  • Proactively contact customers where issues/data discrepancies are identified.
  • Support squad knowledge and capability by continuing to share and develop the knowledge on operational exceptions that can impact Billing, Settlements and Supplier Performance.
  • Collaborate with our Business teams (Import and Export) to support metering queries.

Requirements

  • You are a quick learner, with a desire to build on your existing knowledge and experience to learn key industry processes in greater detail.
  • You have a sound understanding of the Energy Industry and dataflows.
  • You are analytical and inquisitive with a natural desire and ability to solve complex problems.
  • You are a team player with strong collaboration skills, able to work with leaders, specialists, and data analysts to achieve outcomes.
  • You have exceptional verbal and written communication skills.
  • You are a quick learner who enjoys sharing their knowledge.
  • Desirables: Strong process improvement mindset and a track record of getting results by driving change. Interest in technology and finding tools and solutions to do things better and faster.
  • Previous energy experience from jobs/roles outside of Good Energy.
  • Experience from domestic and commercial portfolios both export and import.

Benefits

  • £500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs.
  • £500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs.
  • £500 annual development allowance: to spend on your chosen development area, whether that’s in your current role or future roles.
  • 5% annual bonus: company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business.
  • 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays.
  • Option to buy additional leave for better work-life balance.
  • Ethical Pension with Aviva: Good Energy offers an ethical pension plan with employer-matched contributions up to 7.5% of base salary.

Job title

Metering Operations Specialist

Job type

Experience level

Mid levelSenior

Salary

£25,500 - £29,500 per year

Degree requirement

High School Diploma

Location requirements

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