Key Account Manager driving new business and shaping the HR tech market in Spain. Working with Protime to develop innovative HR software solutions and expanding the business portfolio.
About the role
- Facility Solutions Manager at City Wide Facility Solutions focusing on business growth and client relationship management. Overseeing service delivery and operational excellence in a dynamic environment.
Responsibilities
- Build and nurture strong client relationships, focusing on retaining clients and discovering new opportunities for service growth and expansion.
- Ensure top-notch service delivery at all client locations, upholding the highest quality and compliance standards while managing contractor relationships.
- Proactively address client concerns, organize site visits, and create strategic solutions that boost client satisfaction and improve operational efficiency.
- Leverage City Wide’s CRM to effectively manage client interactions, service schedules, and performance reports.
Requirements
- 3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience.
- High School diploma required; bachelor’s degree highly desirable.
- Highly detail oriented and excellent follow-through on commitments.
- Positive and outgoing personality; great at building relationships.
- Excellent verbal and strong written communication skills.
- Proficient in Microsoft Office and knowledge of CRM database.
- Must have reliable transportation.
- Bilingual a plus but not required
Benefits
- Health & dental insurance
- Paid time off
- Incentive Compensation / Bonus
- Mileage reimbursement
- 401k
- Vision insurance
- Life insurance
- Paid training
- Cell phone allowance
Job title
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