Solutions Engineer III providing technical expertise and support for sales of F5 solutions, enhancing customer experience and technical challenges resolution.
About the role
- Integrations Engineer tasked with developing ERP integrations for logistics applications. Collaborating with clients to ensure smooth onboarding and operational success.
Responsibilities
- Engage with Customers – Serve as a key point of contact, identifying operational challenges and opportunities where AI Assistants can drive value. Collaborate with customers to quantify impact and define success metrics.
- Design and build integrations between Merlin and third-party ERP systems (P21, Eclipse, SAP, Infor, NetSuite, and others) using REST/SOAP APIs, webhooks, and data transformation pipelines
- Partner with customers during onboarding to understand their ERP configuration, data models, and business workflows
- Translate business requirements into technical integration specifications and lead end-to-end implementation
- Troubleshoot and resolve integration issues across authentication, data mapping, and connectivity layers
- Document integration patterns and contribute to a reusable library of ERP connector frameworks
- Collaborate with product and engineering teams to surface customer feedback and influence the integration roadmap
Requirements
- 3+ years of hands-on experience building or implementing ERP integrations (P21, Eclipse, SAP, Infor, or NetSuite strongly preferred)
- Proficiency with REST and/or SOAP APIs, JSON/XML data formats, and API authentication methods
- Experience with data mapping, ETL concepts, and working with ERP data models (inventory, orders, purchasing, GL, etc.)
- Comfort reading and writing code or scripts (Python, SQL, or similar) to support integration work
- Strong communication skills — able to work directly with customer IT teams and non-technical stakeholders
- Experience in distribution, manufacturing, or wholesale trade verticals is a plus
- Strong adoption of AI Generative tools like Claude Code, Open AI Codex, or Google’s Gemini to help augment the generation of code, debug, and solve problems more efficiently.
- Ability to travel 30% of the time.
Benefits
- Competitive Salary + Stock Options
- Comprehensive Health, Vision, and Dental Benefits
- Flexible PTO
- Monthly stipend
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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