Senior Business Analyst focusing on capturing requirements and improving processes at Fleet Alliance. Driving project delivery and ensuring stakeholder needs are met.
About the role
- Business Analyst focused on underwriting and operations lifecycle improvements. Collaborating with stakeholders to document requirements and support Agile project management.
Responsibilities
- Assess existing underwriting and operations processes and systems, performing gap analysis and documenting opportunities for improved ways of working.
- Elicit, validate and document functional and non‑functional requirements for the underwriting workbench and associated workflow solutions.
- Plan and facilitate process‑mapping workshops with Underwriting, Operations, Exposure Management and other stakeholders, producing clear process maps and supporting artefacts.
- Ensure underwriting and operational processes are consistently understood, documented and agreed across all core functions.
- Partner with Product Owners and Business Analysts to drive discovery activities and shape solution options across the underwriting lifecycle.
- Support Azure DevOps usage by creating and maintaining user stories, acceptance criteria and related backlog items, ensuring alignment with stakeholder expectations.
- Produce high‑quality business requirements documentation suitable for RFI/RFP exercises and vendor engagement.
- Develop a strong working knowledge of the client’s user interfaces and tools to support end‑user training, enhancement requests and stakeholder queries.
Requirements
- Proven experience as a Business Analyst within insurance or financial services, ideally with exposure to underwriting or operations change initiatives.
- Strong capability in process mapping, gap analysis and requirements definition, with proficiency in common BA tools and methods.
- Experience working with product owners, technology teams and business stakeholders to shape and prioritise change.
- Familiarity with Agile delivery practices and backlog management tools such as Azure DevOps.
- Excellent communication and facilitation skills, with the ability to run structured workshops and translate complex topics into clear artefacts.
- Highly organised, detail‑oriented and comfortable managing multiple workstreams concurrently.
Benefits
- Length: 6 months, with strong likelihood for extension
- Salary: to be discussed
Job title
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