Engineer role in Unified Communications, focusing on design and support of Microsoft Teams and Audiocodes SBCs. Responsible for VoIP systems with collaboration across teams and mentorship to junior staff.
Responsibilities
Responsible for the design, implementation, and support of enterprise voice and collaboration solutions
Design, deploy, and maintain Microsoft Teams and voice solutions, including integration with Audiocodes SBCs and OVOC management
Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems
Provision, configure, and troubleshoot managed phones and ATA devices
Monitor system health, conduct root cause analysis, and resolve incidents
Collaborate with internal Teams and vendors
Maintain documentation and ensure compliance
Mentor junior team members
Requirements
Proven experience with Microsoft Teams, Audiocodes SBCs (Mediant series), and OVOC
Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration
Experience with managed phones and ATA devices
Excellent troubleshooting and communication skills
Microsoft Teams Administrator Associate (preferred) - Audiocodes Certified Professional (desirable)
7+ years in unified communications or voice engineering roles
Experience with enterprise-scale deployments and troubleshooting
Benefits
Equal Opportunity Employer
Environment free of unfair discrimination and harassment
Job title
Manager, Unified Communications & Collaboration Engineer – German Speaker
Chargé(e) de communication pour la Chambre d’agriculture gérant les réseaux sociaux et publications. Collaborant avec les équipes pour promouvoir l'attractivité et gérer les événements.
Communications Intern enhancing storytelling and engaging audiences for Hyatt Global Communications Team. Gaining hands - on experience across internal and external communications within a corporate hospitality environment.
Communications Director developing integrated communications strategies at Mars. Leading corporate storytelling, media relations, and brand PR campaigns in China.
Provide strategic, planning, and communications support at the Science and Technology Facilities Council. Contribute to governance, documentation, stakeholder engagement, and operational support in various SPC initiatives.
Senior Communications Advisor leading internal and external communications at LIC to build trust with stakeholders and create engaging content. Focus on enhancing public profile and managing issues.
Senior Consultant managing strategic communications initiatives for healthcare clients. Collaborating with diverse teams to drive positive impacts in the health industry.
Intern working in processes, digitalization, culture & communication at Daimler Buses. Engaging in projects related to quality assurance, digitalization, and corporate quality.
Senior Vice President Communications at BNY, building transformational strategies for internal and external stakeholders. Managing communications to align with BNY’s new commercial model in NYC.
Operator I supporting call center operations with exemplary service and customer care for Mass General Brigham. Handling various calls related to patient information and emergencies in a medical environment.