Hybrid Cloud Infrastructure, Network Operations Engineer

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About the role

  • Service Engineer focusing on cloud infrastructure and network operations in a diverse and inclusive environment. Committed to innovation and operational excellence within NTT DATA.

Responsibilities

  • Incident Management: Analyze, document, and resolve operational incidents (~20% of working time), including escalation and coordination within the team.
  • Change Management: Plan, assess impact, coordinate, and implement changes.
  • Operations: Guarantee smooth platform operation and drive continuous improvement.
  • Automation & Innovation: Contribute to automation and self-service solutions (e.g., DevOps tools, Python scripting).
  • Team Collaboration: Work closely with colleagues on task planning, shift schedules, and on-call rotations.

Requirements

  • Several years of experience operating and administering cloud and network architectures (e.g., data centers, enterprise environments).
  • Strong skills in automation and DevOps (e.g., Python, CI/CD, Infrastructure as Code).
  • Analytical mindset, self-driven work style, and excellent problem-solving abilities.
  • Proven ability to work effectively in a team and communicate clearly.
  • Familiarity with common office and collaboration tools.
  • Commitment to continuous learning and professional development.
  • Customer Connectivity: MPLS/Peering/IPsec connectivity; BGP policy control; cipher compliance; HA testing; VRF management.
  • Strong WAN BGP/MPLS background IPsec VPN ops and QoS understanding.
  • Certifications: CCNP Service Provider, Fortinet NSE 4, ITIL Foundation.
  • Language Requirements: English: Mandatory (business fluent, written and spoken). German: Preferred, but not required.

Benefits

  • Equal Opportunity Employer environment free of unfair discrimination and harassment

Job title

Cloud Infrastructure, Network Operations Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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