Social Media & Community Management Analyst executing strategies for various brands at GHFLY. Collaborating with creative teams and analyzing social media metrics.
Responsibilities
Plan and execute social media strategies for different brands.
Organize editorial calendars and ensure consistency of deliverables.
Produce and adapt content aligned with each client's tone of voice.
Monitor and respond to social media interactions with agility and empathy.
Conduct social listening to identify trends, risks and opportunities.
Track metrics, generate insights and recommend optimizations for content and social care.
Collaborate with creative, content and media teams.
Contribute to community building and crisis prevention.
Requirements
Previous experience in Social Media, Community Management or related areas, preferably in an agency environment or multi-account operation.
Experience with social media customer service (SAC 2.0), social listening and sentiment analysis.
Excellent written communication and the ability to adapt language for different brands.
Analytical mindset with the ability to turn data and interactions into strategic insights.
Organized, with a strong sense of priorities and autonomy in managing tasks.
Ability to balance strategy and execution in day-to-day work.
Comfortable working in a team and collaborating with different areas.
Critical eye for trends, formats and audience behavior on social networks.
Familiarity with monitoring, social management and customer service tools.
Benefits
Meal voucher and/or food allowance on the Ticket Flex card (no payroll deduction);
Transportation voucher or mobility allowance (no payroll deduction);
Wellhub for physical, mental health and wellness support;
MetLife Life Insurance;
Creditas (salary advance, special conditions for loans and purchases at the Creditas Store without affecting your credit card limit);
Bracov pharmacy agreement, valid at major chains across Brazil;
Access to SESC, with benefits in education, wellness, tourism, culture and more.
Health and dental plans with different options to meet your needs: SulAmérica - Health and Dental (national, with monthly contribution and no copayment);
Paraná Clínicas - Health (regional, with monthly contribution and no copayment);
Dental Uni - Dental (national, with monthly contribution and no copayment);
Inclusive and extended parental leave – 6 months for mothers and 20 days for fathers, including adoptive parents, trans women, trans men and same-sex couples;
Pet leave – one day off when you adopt a pet to enjoy your new companion;
Pilot Hunter – our referral program that rewards you when your recommendation is hired;
Hybrid model for those in Curitiba and São Paulo, with in-office attendance 3x per week;
Birthday day off – one day off during your birthday month to enjoy as you wish;
Anniversary day off – one day off to celebrate your work anniversary as you prefer;
Reset day – flexibility to use hours from the time bank in a planned manner;
Flexible work time – ability to start between 8:00 and 10:00 and finish between 17:00 and 19:00, according to team dynamics, client demands and alignment with leadership;
Work-from-anywhere weeks – option to work from anywhere in the world for up to 4 non-consecutive weeks per year, varying by seniority;
Development and Culture: monthly 1:1s with leadership focused on alignment, feedback and development;
PDI (Individual Development Plan) built with leadership support to guide next steps and continuous growth;
Structured evaluations combining self-assessment, leadership feedback and strategic alignment;
GH University, with development tracks and trainings led by leaders, partners and platforms such as Google, TikTok and Meta;
Internal recruitment, encouraging career growth within the company.
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