Application Support Engineer providing Level 2 support and monitoring for application stability. Collaborating with Engineering and analyzing logs within a modern SaaS company framework.
About the role
- Intern in Application Engineering at GlobalFoundries gaining hands-on experience in supporting customer technical queries and solutions. Involves mentorship and collaboration on technical projects.
Responsibilities
- Involved in projects affecting technical customer support
- Assess incoming technical cases
- Work with Application Engineers and other internal teams
- Assist in driving internal solutions
- Support customers and team members to resolve technical questions
- Participate in technical discussions with the PDK development and other teams
- Write training materials and technical documents
- Support with GF AE metric tracking
- Perform all activities in a safe and responsible manner
Requirements
- A t least a sophomore at time of application
- Actively pursuing a Bachelor’s, Master’s, or PhD in Electrical, Computer Engineering or related field during the internship
- Must have at least an overall 3.0 GPA and be in good academic standing
- English (Written & Verbal)
- Ability to work at least 40 hours per week during the internship
- Prior related internship or co-op experience (Preferred)
- Demonstrated prior leadership experience (Preferred)
- Project management skills (Preferred)
- Strong written and verbal communication skills (Preferred)
- Strong planning & organizational skills (Preferred)
- IC design coursework or experience in analog and digital circuit design, microelectronics, HDL, signals & systems, advanced math, computer engineering/architecture, device physics and semiconductor fabrication (Preferred)
- Competency in programming languages such as shell scripting, Perl, Python, C/C++ (Preferred)
Benefits
- One-on-one mentorship
- Professional development opportunities
- Networking with executives
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