Service Engineer in Swindon responsible for servicing industrial doors. Performing maintenance, diagnosing faults, and providing customer service for a global access solutions leader.
About the role
- Provide technical support for GE Vernova Aero gas turbine packages, focusing on installation and commissioning issues. Assist with complex investigations for field events while ensuring timely customer resolution.
Responsibilities
- Provide remote technical support of the GE Vernova Aero LM products (TM/LM2500, LM6000, LMS100)
- Provide customer issue resolution through preparation and delivery of technical documents
- Oversee technical Installation & Commissioning activities of new GE Vernova Aero products
- Ensuring timely and accurate customer support via use of Service Now
- Off-hour availability and some travel time may be required
- Perform site event analyses to determine root cause and corrective actions
Requirements
- Bachelor's degree or above in engineering or technology related discipline from an accredited university or college or a minimum of 5 years of field service experience with gas turbine mechanical technology, instrumentation, electrical systems, or troubleshooting
- Previous working experience with GE Vernova Aeroderivative Gas Turbine engine, package or controls systems
- Understanding of control systems - Woodward and/or GE (MK6, MK6e, RX3i)
- Working knowledge of electrical systems, low / medium / high voltage systems, Generators, AVR, and IGPS
- Working knowledge of the Aero gas turbines mechanical assembly/disassembly (LM2500, LM6000, LMS100)
- Ability to read technical drawings (one-line diagrams, controls logic, schematics, P&ID, etc.)
- Ability to troubleshoot mechanical, electrical, instrumentation and/or controls related issues
- Experience leading projects involving multi-disciplinary teams
- Comfort with interacting with customers in person answering technical questions
- Demonstrated team player
- Creative, out-side-the-box thinker
- Proven interpersonal skills
- Strong written and verbal communication skills
- Commercial sensitivity with a focus on customer needs.
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Director of Steam Turbine Service Engineering at Mitsubishi Power. Leading engineering efforts in service operations and executing repairs for steam turbines.
Field Service Technician repairing lift trucks for Crown Equipment Corporation, a global leader in material handling. Troubleshooting and maintaining equipment while providing excellent customer service.
Field Service Technician at Crown Equipment Corporation maintaining and repairing lift trucks for customers. Troubleshooting and performing planned maintenance while supporting customer needs.
Field Service Technician repairing lift trucks for Crown Equipment Corporation. Troubleshooting mechanical and electrical issues and maintaining service records while ensuring customer satisfaction.
Mechanic servicing dock and door equipment for Crown Equipment Corporation. Responsible for troubleshooting, maintenance, and repairs as a Field Service Technician in the local area.
Field Service Technician diagnosing and repairing lift trucks for Crown Equipment Corporation. Maintaining service vehicles and performing routine maintenance tasks.
Field Service Technician diagnosing and repairing lift trucks for Crown Equipment Corporation. Troubleshooting, maintenance, and customer service duties in the San Antonio area.
Field Service Technician troubleshooting and repairing lift trucks for Crown Equipment Corporation. Providing maintenance support and ensuring equipment functionality in the field.
Field Service Technician providing quality technical support for electro - mechanical devices at ACIST Medical Systems. Responsible for preventive maintenance, emergency field service and installation within a specified geographical area.