Delivery Manager managing end-to-end healthcare technology implementations for clients. Coordinating project activities and ensuring timely delivery with quality and minimal friction.
Responsibilities
Own and manage end-to-end delivery of customer implementation projects from kickoff through go-live and stabilization
Develop and maintain project plans, timelines, milestones, and dependencies
Drive client communication and coordination, including status updates, progress tracking, and issue resolution as the primary contact
Coordinate closely with internal teams (Analysts, Tech Implementation Specialists and other stakeholders) to ensure alignment on scope, timelines, and priorities
Track implementation progress, risks, issues, and dependencies; proactively escalate when required
Coordinate functional testing, UAT, and go-live readiness activities
Ensure all requirements are implemented, tested, and validated prior to go-live
Support post go-live stabilization and ensure smooth transition to support teams
Requirements
8-12 years of experience in Delivery Management, Implementation Management, or Project Management
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