Hybrid Staff DevOps Engineer

at Built

• Job title: Staff DevOps Engineer
• Job type: Full Time
• Experience level: Lead
• Salary: $175,000 - $235,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Cloud, EC2, Grafana, Kubernetes, Python, Terraform, Go
• Location requirements: Hybrid, Nashville, United States

About the role

• Staff DevOps Engineer managing AWS cloud infrastructure and architecture at Built Technologies. Leading initiatives for platform modernization while mentoring a team of engineers.

Responsibilities

• Architect and own Built’s core cloud infrastructure on AWS — defining the patterns, standards, and systems that all engineering teams build on, from EKS/ECS cluster design to VPC topology to IAM governance.
• Lead platform modernization — driving the migration and simplification of our software delivery lifecycle, rationalizing tooling, and building the infrastructure foundation for Built’s AI-related product initiatives.
• Own SLOs and SLIs for the platform — define them, instrument them in your observability stack, and lead the team in meeting reliability targets consistently across all environments.
• Define DevOps engineering standards across the team — IaC patterns, CI/CD architecture, container orchestration standards, and observability frameworks.
• Drive the platform roadmap in partnership with engineering leadership — balancing foundational investment with immediate delivery needs and communicating trade-offs clearly to technical and non-technical stakeholders.
• Lead incident response and postmortems — serve as the technical escalation point for complex infrastructure failures, drive systemic improvements, and reduce incident volume over time.
• Evaluate and adopt new technologies across the platform stack — making sound build-versus-buy decisions with a clear view of long-term trade-offs and ROI.
• Mentor a team of 5 platform engineers through design reviews, pairing, architecture guidance, and knowledge-sharing sessions across the broader engineering organization.
• Partner with Information Security to lead vulnerability assessment and security architecture — ensuring compliance, proactive risk management, and adherence to regulatory requirements.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of hands-on experience in DevOps, platform engineering, or cloud infrastructure in a production environment.
• Expert-level AWS knowledge — deep fluency with EKS, ECS, EC2, RDS, S3, IAM, VPC, and cost management tooling.
• Deep Kubernetes expertise — cluster architecture, networking, RBAC, autoscaling, and debugging production workloads at scale.
• Strong infrastructure-as-code proficiency with Terraform — writing extensible, maintainable modules and enforcing IaC standards across the team.
• Proven experience designing and operating CI/CD pipelines with GitHub Actions, CircleCI, or similar tooling.
• Hands-on observability experience with Datadog, Grafana, or similar platforms — metrics, logs, traces, monitors, SLO tracking, and alerting.
• Familiarity with incident management tooling (Incident.io, PagerDuty, or similar) and a track record of leading postmortems and driving systemic reliability improvements.
• Fluency in at least one scripting or automation language — Python, Go, or Bash.
• Strong communication skills — able to present infrastructure risks and architectural trade-offs to both engineers and non-technical stakeholders.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with match
• Expedited vesting
• Unlimited PTO policy
• Learning Grant program to support ongoing professional development