Facility Manager overseeing domestic and international office and R&D facility operations at a mobility AI company. Ensuring maintenance and operational efficiency across various structures and systems.
About the role
- General Manager overseeing Collision Center operations and customer experience in Austin, TX area. Leading team performance, managing budgets, and ensuring customer satisfaction standards.
Responsibilities
- Provide an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures
- Plan and implement the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met
- Coach and empower each team member’s performance and success in their individual roles
- Promote and maintain the highest quality standards of professionalism in serving all customers
- Ensure consistent execution of WOW (Wow Operating Way) plan
- Prepare and manage the annual and monthly operating budget of the collision center
- Forecast, target and track monthly sales, profit and expense objectives
- Deliver formal annual performance reviews and informal monthly performance reviews
- Monitor and maintain all A/P and A/R relating to the Collision Center
- Maintain a clean and organized repair facility at all times
- Monitor all maintenance required for all shop equipment, including the paint booth
- Provide training for all staff as necessary
- Ensure all staff wear proper safety gear and adhere to dress code
- Open and close the facility daily as per established procedures
- Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
- Manage all estimates to ensure labor mix is within established standards
- Manage store capacity
- Lead and manage all repair facility personnel
- Facilitate monthly Health & Safety and staff meetings
- Attend monthly managers meetings
- Attend training, information sessions and workshops recommended by Senior Leadership Team
- Store CSI performance review and follow up within 24 hours
Requirements
- 1-2 years in leadership position, preferably collision
- 2-3 years minimum prior CCC1 experience and auto collision estimating required
- 4-5 years prior customer service excellence required
- Attention to detail and a high degree of accuracy
- Ability to consistently demonstrate a successful client experience
- Communicate clearly both verbally and in writing
- Ability to motivate others utilizing effective coaching tools and management skills.
Benefits
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
IT Asset Coordinator ensuring compliance in software asset management for WCB - Alberta. Leading SAM initiatives and reporting to IT leadership on software asset status and compliance risks.
Manager for Equity and Integration at Somerset West Community Health Centre advancing Black Health initiatives. Leading implementation of health programs and community engagement efforts for Black populations in Ottawa.
Field Manager overseeing residential roofing installations and repairs for Honest Abe Roofing. Managing subcontractor crews and ensuring quality standards are met on every job.
Assistant Store Manager for TOMMY HILFIGER at OUTLET CITY, TAWA WELLINGTON. Oversee daily operations, team management, and achieve sales targets in retail apparel.
UN
Assistant Visual Manager supporting merchandising and display initiatives for FP Movement. Engaging customers with fitness and wellness, enhancing their in - store experience.
UN
Assistant Visual Manager supporting store operations and visual merchandising at Free People. Engaging customers with a focus on fitness, wellness, and happiness through dynamic visual experiences.
Senior Manager leading Data Management strategies at Kyndryl, enhancing database services with a focus on enterprise and cloud platforms. Collaborating with teams to drive digital transformation in Spain and Portugal.
Manager overseeing record to report processes and providing development opportunities for associates at Walmart Global Tech. Engaging with stakeholders and ensuring compliance with financial policies and procedures.
Project Manager overseeing construction projects from start to finish for key clients. Collaborating with teams and ensuring project delivery in various sectors.