Staff Software Developer at Genesys transforming customer experience through AI and cloud technologies. Leading software design and development to enhance features and reliability in a scalable environment.
Responsibilities
Develop, maintain, and scale cloud applications built on AWS infrastructure
Design and implement high-quality new features across the full development lifecycle, including requirements, architecture, design, planning, estimation, implementation, testing, and documentation
Champion and adopt AI-first development workflows using tools such as Amazon Q, Cursor, and AI code assistants to enhance productivity and code quality
Lead and mentor a small team of up to three engineers, providing technical guidance and ensuring alignment with project objectives
Provide technical expertise and training to peers across the organization in specialized areas
Collaborate closely with cross-functional teams to design workflows that incorporate human-in-the-loop and AI-in-the-loop approaches
Support production environments, manage support inquiries, and proactively address production issues
Drive software design and architecture discussions with a focus on scalability, availability, and reliability
Stay current with emerging technologies, including AI tools and development practices, and apply them effectively to ongoing and future projects
Requirements
Bachelor’s degree in Computer Science, Computer Engineering, or a related discipline
Minimum of 7 years of professional software development experience in back-end, front-end, or full-stack environments
Demonstrated proficiency in using AI technologies and tools for software development and quality improvement
Strong expertise in software design and implementation for large, complex systems
Hands-on experience with the full software development lifecycle, from concept to deployment and support
Proven ability to design and implement scalable, reliable, and highly available software solutions
Experience leading small engineering teams and delivering high-impact projects
Proficiency in developing and consuming REST APIs
Deep understanding of microservices architecture and multi-tenancy principles
Working experience in Unix-based environments (Linux, macOS)
Benefits
Independence to make a larger impact on the company
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