Child and Family Therapist providing support in a hybrid setup at Ellie Mental Health. Focus on creative interventions and collaborative care in a private practice environment.
About the role
- Lead Service Integrator responsible for developing service strategies for Radiation Therapy software at GE HealthCare. Collaborate with cross-functional teams to ensure customer acquisition and retention goals are met.
Responsibilities
- Define a comprehensive service strategy covering multiple offerings
- Own the complete life-cycle management from start to finish
- Lead the PRD process to ensure timely execution of the upstream and downstream activities
- Ensure that the solutions are scalable, sustainable, fault tolerant, and within operational cost budgets
- Track service program outcomes through established metrics
- Work closely with Program Manager, Product Manager, and regional teams to define strategy
Requirements
- Experienced Service Design Leader (5+ yrs)
- Bachelor’s degree in STEM Majors
- Deep technical understanding of software service offerings and life cycle management
- Experience with defining requirements, flow-down, verification & validation, and traceability
- Awareness on complex medical software deployments such as EMR or PACS
- Understands Medical Device Software Design Principals, requirements for meeting various country regulatory clearances
Benefits
- medical, dental, vision
- paid time off
- 401(k) plan with employee and company contribution opportunities
- life, disability, and accident insurance
- tuition reimbursement
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