Hybrid Senior Program Director

at General Dynamics Information Technology

• Job title: Senior Program Director
• Job type: Full Time
• Experience level: Senior
• Salary: $187,179 - $251,850 per year
• Degree requirement: No Education Requirement
• Tech skills: Cloud, Cyber Security, ITSM, PMP
• Location requirements: Hybrid, United States

About the role

• Program Director delivering full breadth of Enterprise IT services for a large Government Agency. Overseeing contract management and team collaboration to ensure quality delivery and performance.

Responsibilities

• Deliver the full breadth of Enterprise IT services for a large Government Agency
• Oversee and manage all aspects of the Government Contract as primary liaison between GDIT staff and Federal Leadership
• Ensure efficient delivery of contract capabilities using industry standards and repeatable processes including an ITIL framework
• Manage and oversee subcontractors, as well as full-time employees
• Participate in the negotiation of contract and contract changes
• Act as primary customer contact for program activities, leading program review sessions with customers to discuss cost, schedule, and technical performance
• Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, clients, and other stakeholders

Requirements

• 7+ years of related experience managing government services contracts valued over 100 million a year
• Team size of over 250 persons, supporting federal enterprise IT Operations, including networking, data center ops, cloud, cyber security, and end user services
• Demonstrated experience with Earned Value Management on projects of a similar size, scope, and complexity
• 5+ years-experience leveraging ITIL/ITSM frameworks to improve service availability, reduce costs, and improve customer satisfaction
• Active Project Management Professional certification
• Experience leveraging data analytics and insights to drive program strategy
• 3+ years-experience managing and leading remote and geographically dispersed operations and engineering staff
• Experience managing SLAs/KPIs on enterprise IT environments with 15,000+ users and thousands of servers

Benefits

• A variety of medical plan options, some with Health Savings Accounts
• Dental plan options
• Vision plan
• 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
• Full flex work weeks where possible
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance