Technician/Engineer in Engineering Sales developing communication solutions for railways. Responsible for customer inquiries, technical documentation, and problem analysis while ensuring high standards of customer service in a dynamic environment.
Responsibilities
Engineering of train radio/rail communication system solutions in response to inquiries from internal and external customers.
Inspection of rail vehicles and preparation of technical documentation.
Independent organization and execution of fault analyses (including on-site), customer training, and first- and second-level analyses.
Coordination of problem resolution with development and other required partners/stakeholders.
Analyzing and testing issues.
Documentation of problems and solutions.
Translating insights gained into requirements for current and future products.
Requirements
Degree (university/technical college/Bachelor’s) in Electrical Engineering, Computer Science, or Communications/Telecommunications Engineering, or several years of experience in a comparable field
Technical understanding and the willingness and ability to master new technical complexities
Knowledge of project management and sales is an advantage
Flexibility
Independent and responsible way of working
Willingness to travel for business
Very good German, written and spoken
Good English, written and spoken; additional languages advantageous
Benefits
Flexible working hours model within a 39-hour workweek
Financial benefits such as profit-sharing and retirement provision
A varied and challenging role where you can develop, contribute, and implement your own ideas
Professional development through individualized training
Flat hierarchies and short decision-making paths in a modern environment
Special employee discount program for numerous services and products
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