Senior operational risk manager supporting risk practices across divisions in the mortgage finance industry. Collaborating with risk teams to enhance risk identification, assessment, and governance.
Responsibilities
Support Enterprise Operational Risk Leads and Directors in executing operational risk practices, including participation in material non-financial risk assessments, development of key risk indicators and other metrics, and contributing to the Enterprise non-financial risk profile.
Partner with first line risk and control teams to help embed risk practices, define and operationalize risk metrics, promote transparency, and facilitate timely risk identification and mitigation.
Develop and maintain operational risk templates, job aids, and documentation, including standardized metric definitions, thresholds, and reporting guidance, to support consistent application across divisions.
Perform RCSA quality reviews and support thematic risk assessments, leveraging quantitative analysis and trend data to identify emerging risks or control weaknesses.
Coordinate with Enterprise Risk Management (second line) to support alignment of governance of risk metrics, alignment of methodologies, data standards and reporting expectations across the enterprise.
Contribute to risk aggregation reporting, data-driven trend analysis, and preparation of materials for escalation to governance forums, translating analytics into clear decision-ready insights.
Support the design and enhancement of risk tools, reporting, and technology solutions with a focus on data quality, metric automation, and analytical usability.
Assist in the development of metrics, templates, and governance routines to standardize reporting practices.
Participate in risk culture initiatives, training, and communications to enhance awareness and accountability and effective use of metrics and analytics in risk management.
Identify opportunities for continuous improvement and simplification of risk practices, tools, and governance routines including rationalization of metrics and enhancements of analytical insights.
Requirements
5+ years of experience in operational and/or compliance risk management, enterprise risk management, or related fields within financial services.
Experience working collaboratively across teams and supporting cross-functional initiatives.
Working knowledge of risk frameworks (RCSA, control frameworks, monitoring, etc.), metric governance practices and regulatory expectations.
Strong analytical, problem-solving, and communication skills, with the ability to clearly document and explain risk concepts, working with quantitative data, reporting tools or risk systems, to support decision-ready risk insights.
Demonstrated ability to translate business and risk objectives into measurable metrics with clear definitions, documentation and reporting standards.
Experience supporting the development, execution, or enhancement of risk frameworks and practices, including designing, defining or governing risk metrics.
Bachelor’s degree or relevant work experience, preferred
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