Site Reliability Engineer focused on building resilient systems and ensuring uptime at MealSuite. Involved in troubleshooting, platform reliability, and enhancing deployment automation.
About the role
- DevOps Engineer collaborating with DevOps and security teams to deliver cloud-native platforms. Supporting infrastructure and automation initiatives within Intelex Technologies.
Responsibilities
- Contribute to the design and development of internal developer platforms (IDP), paved paths, and self-service automation.
- Build tools and abstractions to streamline development workflows and improve engineering productivity.
- Help implement standardized deployment patterns, provisioning automation, and golden pipeline templates.
- Build, maintain, and enhance CI/CD pipelines using GitHub Actions, Jenkins, and Octopus Deploy.
- Implement automated build, test, and release workflows that improve reliability and consistency.
- Investigate and resolve pipeline issues (agent failures, secrets, rollbacks, artifact handling, environmental drift).
- Deploy and maintain cloud infrastructure with strong operational knowledge of EC2, ECS, EKS, Lambda, ALB, VPC, S3, RDS (Postgres / MySQL / SQL Server), CodeArtifact.
- Ensure cloud environments follow best practices for security, cost efficiency, reliability, and performance.
- Deploy and manage workloads using Docker, ECS, EKS, and Kubernetes.
- Support Helm-based deployments, autoscaling, blue/green or canary rollouts, and container lifecycle troubleshooting.
- Build and maintain infrastructure using Terraform, including modules, environment separation, remote state, and CI integration.
- Apply IaC best practices such as testing, linting, and drift detection.
- Configure metrics, logs, traces, and dashboards using New Relic or equivalent APM/infrastructure tools.
- Tune alerting thresholds and integrate alerts with PagerDuty for on-call workflows.
- Contribute to SLO/SLA-based monitoring approaches.
- Develop automation tools and tasks using PowerShell, YAML-based automation pipelines, C#.
- Reduce manual operational workload through scripting and orchestration.
- Support production systems across Windows and Linux, including services hosted on IIS.
- Participate in incident response, troubleshooting, performance tuning, and operational readiness checks.
- Contribute to initiatives that reduce MTTR and increase reliability.
- Support DR processes including backup/restore validation, failover testing, and multi-AZ/multi-region readiness.
- Help maintain documentation and automation related to RPO/RTO targets.
- Work within JIRA and ServiceNow for sprint planning, tickets, and incident/change management.
- Collaborate with DevOps, SRE, security, development, and architecture teams to ensure end-to-end delivery quality.
Requirements
- 3–7 years of DevOps, SRE, platform engineering, or cloud engineering experience.
- Strong experience with CI/CD (GitHub Actions, Jenkins, Octopus Deploy).
- Hands-on experience with AWS and Azure infrastructure and production workloads.
- Solid containerization knowledge: Docker, ECS, EKS, Kubernetes.
- Proficiency with Terraform (modules, environment design, pipelines).
- Experience with observability and APM tools (New Relic, Datadog, AppDynamics, etc.).
- Strong scripting abilities with PowerShell, YAML automation, and C#.
- Operational experience with Windows & Linux systems, including IIS.
- Working knowledge of relational databases: MS SQL Server, Oracle, PostgreSQL, RDS.
- Understanding of identity, IAM, secrets, certificates, and cloud security fundamentals.
- Exposure to incident/on-call workflows using PagerDuty.
- Experience with JIRA and ServiceNow.
Benefits
- Competitive salary
- Flexible working hours
- Casual dress policy
- Professional development opportunities
- Employee recognition programs
- Remote work options
- Health insurance
- Paid time off
Job title
Job type
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Not specified
Degree requirement
Tech skills
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