Forward Deployed Engineer developing AI solutions for robotics in production environments. Collaborating with customers and cross-functional teams to ensure successful deployments and measurable impact.
Responsibilities
Own end-to-end AI implementations for enterprise customers ($500k+ ARR), from initial discovery through production deployment and beyond
Embed on-site with customers to deeply understand their robotics operations, workflow constraints, and business objectives
Transform ambiguous customer requirements into concrete, deployed AI solutions that drive measurable ROI
Design and implement LLM-powered workflows, RAG pipelines, and AI solutions tailored to each customer's specific robotic use cases
Collaborate with go-to-market teams to demonstrate technical value in customer engagements and support expansion opportunities
Requirements
3+ years in customer-facing engineering roles deploying technical solutions in production environments
Proven enterprise customer success: Track record of managing customer engagements at companies with $500k+ ARR, including on-site deployments
Production deployment expertise: You've shipped real solutions that real users depend on and supported them when things break
Programming proficiency: Comfortable writing production-quality code in Python or TypeScript
AI/LLM experience: Hands-on experience with LLMs, prompt engineering, and RAG/vector databases in production contexts
Ambiguity navigator: Demonstrated ability to take vague customer needs and turn them into concrete technical solutions
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