Hybrid Lead Experience Designer

at Ford Motor Company

• Job title: Lead Experience Designer
• Job type: Full Time
• Experience level: Senior
• Salary: $112,680 - $212,760 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Dearborn, United States

About the role

• Lead Experience Designer for Ford, shaping user experiences using human-centered design methods. Collaborate with teams to deliver innovative vehicle and service designs.

Responsibilities

• Lead experience design project teams using design thinking methods to create vehicle experience concepts that solve for explicit and latent user needs while ensuring business success
• Ensure the human is at the center of all decisions by representing the user’s voice on project teams, acting as an interpreter of their values, needs and motivations
• Connect user insights to opportunities and solutions through design principles, journey maps, use case scenarios, jobs-to-be-done, and other strategy and design methods
• Clearly and persuasively communicate design recommendations to leaders and diverse stakeholders to create excitement and demonstrate the “why” behind the experiences
• Bring concepts to life by collaborating with partner teams to complete key deliverables for product development process milestones

Requirements

• Bachelor's in Industrial Design, Human Factors, Research, Anthropology, or related field
• 7+ years of relevant work experience in the design, development and launch of B2B or B2C facing physical products through human-centered design methods
• Master’s in Industrial Design, Human Factors, Research, Anthropology, or related field (even better)
• 2+ years' experience leading project teams (even better)

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time