Multi - disciplinary Designer focused on high - quality design outputs for health initiatives. Collaborating across projects to ensure accessible, user - centred design in low - resource environments.
About the role
- Lead Experience Designer for Ford, shaping user experiences using human-centered design methods. Collaborate with teams to deliver innovative vehicle and service designs.
Responsibilities
- Lead experience design project teams using design thinking methods to create vehicle experience concepts that solve for explicit and latent user needs while ensuring business success
- Ensure the human is at the center of all decisions by representing the user’s voice on project teams, acting as an interpreter of their values, needs and motivations
- Connect user insights to opportunities and solutions through design principles, journey maps, use case scenarios, jobs-to-be-done, and other strategy and design methods
- Clearly and persuasively communicate design recommendations to leaders and diverse stakeholders to create excitement and demonstrate the “why” behind the experiences
- Bring concepts to life by collaborating with partner teams to complete key deliverables for product development process milestones
Requirements
- Bachelor's in Industrial Design, Human Factors, Research, Anthropology, or related field
- 7+ years of relevant work experience in the design, development and launch of B2B or B2C facing physical products through human-centered design methods
- Master’s in Industrial Design, Human Factors, Research, Anthropology, or related field (even better)
- 2+ years' experience leading project teams (even better)
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time
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