Group Product Leader for the Ford App's Mobile Platform and Experiences. Leading product strategy and roadmaps while ensuring seamless customer experiences.
Responsibilities
Define and Execute Platform Product Strategy: Iterate and champion the product vision, strategy, and roadmap for the Platform Foundations and Platform Experiences pillars, ensuring strong alignment with the overall Retail Offboard mission and Integrated Services priorities.
Drive PaaS Evolution: Lead the development of a robust, scalable, and efficient mobile platform that serves as a product & feature enabler across several customer surfaces. Oversee investments in internal tooling, data quality, data tagging, and foundational mobile platform components (e.g., standardized telemetry, A/B testing infrastructure).
Pioneer Seamless Experience Enablers: Lead the product strategy for Platform Experiences, focusing on reusable enablers for native app experiences (e.g., Live Activities, iOS widgets), Voice Intelligence (e.g., Siri for Ford vehicle commands), and Wearables (e.g., iOS smartwatch).
Champion Quality & Performance: Instill a culture of unwavering quality and reliability, ensuring all platform components and experiences "just work" through rigorous QA, test automation, performance monitoring, and continuous improvement.
Foster Cross-Functional Collaboration: Partner closely with Mobile Engineering, Digital Design, and other retail mobile pillar leads (Core, Extensions, E-commerce) to understand their needs, drive adoption of platform services, and ensure seamless integration of platform-enabled experiences.
Lead & Develop Talent: Lead, mentor, and grow a high-performing team of Product Managers, fostering a culture of innovation, accountability, and cognitive diversity.
Drive Data-Informed Decisions: Utilize data and analytics to inform product decisions, define success metrics, and measure the impact and value (including unit economics) of platform investments and experience enablers.
Communicate Strategic Impact: Effectively communicate product strategy, progress, and impact to executive leadership, internal partners, and your team.
Requirements
Bachelor’s degree in Engineering, Design, Computer Science, or related field of study.
3+ years of Product Management experience, having demonstratably shipped successful digital products in the past.
3+ years of people management experience.
6+ years of experience in engineering, design, or product management roles with demonstrated experience in mobile technology or platform products.
6+ years of experience with end-to-end product delivery in a complex, multi-stakeholder environment.
Proven experience owning and driving roadmap strategy and definition for platform components or multi-channel digital experiences.
Master's Degree in Design, Computer Science, Engineering, Business, or a related field (even better).
Strong technical acumen, capable of engaging in deep discussions with engineering teams about platform architecture, data quality, and scalability (even better).
Experience with connected vehicle ecosystems, IoT platforms, or smart home integrations (even better).
Proficiency in data analysis and using metrics to drive product decisions, including an understanding of unit economics and ROI for platform investments (even better).
Experience with conducting product discovery, user validation, and A/B testing for platform components or new digital experiences (even better).
Familiarity with agile frameworks and managing a backlog in a complex global organization (even better).
Strong product intuition with a passion for creating innovative, experience-driven products that deliver effortless customer value (even better).
Conviction to always do what's best for customers, with a humility to listen and learn (even better).
Flexibility to adapt to change and influence in a dynamic, highly matrixed organizational environment (even better).
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time
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