Desktop Engineering Specialist at Sun Life focused on secure and scalable Windows endpoint solutions. Leading desktop initiatives and technical standards in a dynamic enterprise environment.
About the role
- Director role driving development of AI-powered financial services platforms at Ford. Leading engineering teams to deliver innovative products transforming customer interactions with Ford Credit.
Responsibilities
- Champion engineering best practices including code quality, automated testing, continuous integration/deployment, and comprehensive monitoring and documentation across all development teams
- Engage in architecting scalable, secure, and high-performance systems capable of processing millions of transactions while maintaining sub-second response times
- Drive adoption of modern development methodologies, cloud-native architectures, and microservices patterns
- Lead development of AI-powered recommendation engines, personalization systems, and intelligent sales automation tools that drive customer engagement and revenue growth
- Stay current with emerging AI technologies and evaluate their potential application to financial services and e-commerce domains
- Build, lead, and mentor multiple engineering managers and teams (25-35 engineers) including full-stack developers and quality assurance specialists
- Foster a culture of technical excellence, innovation, continuous learning, and collaborative problem-solving
- Establish clear career progression paths, implement effective performance management, and create mentorship programs that develop next-generation technical leaders with teams and with peers
- Ensure delivery of high-quality, scalable software products that meet aggressive timelines while maintaining rigorous quality standards
- Partner with executive leadership, Product, Sales, Marketing, and Customer Care teams to drive strategy and align engineering efforts with business objectives and revenue goals
- Translate complex digital and AI engineering concepts into clear business value propositions for non-technical stakeholders
- Manage stakeholder expectations while advocating for technical investments and engineering resources necessary for long-term success
- Present technical roadmaps, progress updates, and strategic recommendations to executive leadership and board members
Requirements
- Bachelor's in Computer Science, Engineering, Machine Learning, or related technical field, or comparable industry experience or equivalent combination of relevant education and experience.
- 10+ years of progressive software engineering experience with 5+ years in engineering leadership roles managing multiple teams.
- Expertise in cloud platforms (AWS, Azure, GCP), containerization, microservices, API design, and DevOps practices.
- Experience building secure, compliant financial applications with knowledge of payment processing, fraud detection, and regulatory requirements.
- Master's degree in Computer Science, Engineering, Machine Learning, or related technical field (even better).
- Proven track record of scaling engineering organizations and delivering complex products in fast-paced, ambiguous environments.
- Exceptional communication skills with ability to influence cross-functional teams and present to executive audiences.
- Experience with agile methodologies, project management, and balancing technical debt with feature delivery.
- Strong analytical and problem-solving skills with data-driven decision-making approach.
- Experience with specific AI applications such as recommendation systems, natural language processing, computer vision, or reinforcement learning; alternatively, expertise in AI platforms (Gemini, Cresta, etc.) is a plus.
- Knowledge of banking, insurance, lending, or investment products and associated regulatory environments.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Job title
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Experience level
Salary
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Degree requirement
Tech skills
Location requirements
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