Field Engineer at Emerson solving engineering problems associated with control systems and customer support in Charlotte, NC. Involving installation, start - up, and operation at customer locations.
FD
Hybrid Field Service Technician – Windows and Doors
Posted 2 months ago
About the role
- Service Technician for Florida Window and Door handling installations and repairs. Seeking skilled candidates to join our team and troubleshoot various service concerns.
Responsibilities
- Build relationships and trust with customers and clients
- Team up with colleagues and other team members
- Preform initial Inspection, identify all issues suggest and implement solutions
- Diagnose errors or technical problems and determine proper solutions
- Perform all on-site activities related to installation, repair, management and maintenance
- Comprehend customer requirements and make appropriate recommendations/briefings
- Produce timely and detailed service reports on work performed on a company-issued tablet
- Check and update field automation systems and databases
- Adhere to the company procedures and protocols
- View and asset Install and report on install quality
- Operate vehicle in a safe manner and comply with Florida State and DOT laws.
- Must be able to lift 30 to 40lbs on occasion
- Other duties as assigned
Requirements
- Required: Service Technician or installation experience with windows and doors (construction backgrounds may be considered).
- Decision making skills—must confidently assess situations and determine the best course of action.
- Proficient with hand and power tools, with a strong ability to perform heavy lifting.
- Tech-savvy—comfortable using virtual software for documentation and reporting.
- Exceptional customer service skills with a professional demeanor.
- Strong attention to detail and quality-focused mindset.
- Dependable, adaptable, and calm under pressure.
- Bilingual in English/Spanish is a plus!
Benefits
- $450 monthly vehicle stipend if personal car is used
- Gas card to cover fuel expenses!
- 401(k) with company match!
- Health, Dental, and vision insurance!
- Life Insurance & Retirement Plan!
- Monday-Friday: 7:30 am - 4:30 pm
- Paid time off!
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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