Resource Controller at Flagship Homes coordinating electrical trades to address the housing crisis. Ensuring timely service delivery and outstanding customer service whilst managing teams and trades.
Responsibilities
Co-ordinate electrical trades effectively to meet our EICR works KPI’s and Flagship Group’s Values.
Work closely with the Capital Works Managers and Electrical Compliance Managers to ensure EICR works are planned against demand.
Evaluate and process subcontractor valuations which are submitted weekly, identifying unnecessary claims and inaccurate costs.
Review asbestos surveys and submit them to subcontractors and our in-house electricians.
Ensure mutual exchange electrical checks are booked in on the dates required to ensure void times are kept to a minimum.
Co-ordinate the day-to-day work of the EICR Operatives to increase productivity and minimise downtime.
Provide outstanding customer service.
Requirements
Previous experience of resource management or a similar role co-ordinating works.
Effective communicator and good listener.
Confidence to change and propose ideas and solutions.
Ability to make effective decisions under pressure.
Competent in Microsoft applications such as Outlook and Teams.
Educated to GCSE standard or relevant NVQ, CIPD, CPP (or equivalent) or working towards such qualifications.
Experience of working in the Social Housing Sector and a good understanding of the general building and construction industry.
Benefits
25 days annual leave (increasing to 28 days with length of service) with the ability to buy and sell leave.
Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
Death in Service Benefit.
Company Sick Pay.
An agile working environment to achieve a healthy work/life balance.
Opportunities for development (including apprenticeships, our Academy, and various training options).
Health and well-being programs and initiatives.
Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
A Leadership Team that inspires, develops, and supports you.
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