Hybrid Resource Controller

at Flagship_Group

• Job title: Resource Controller
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £29,063 per year
• Degree requirement: High School Diploma
• Tech skills: C++
• Location requirements: Hybrid, Dereham, United Kingdom

About the role

• Resource Controller at Flagship Homes coordinating electrical trades to address the housing crisis. Ensuring timely service delivery and outstanding customer service whilst managing teams and trades.

Responsibilities

• Co-ordinate electrical trades effectively to meet our EICR works KPI’s and Flagship Group’s Values.
• Work closely with the Capital Works Managers and Electrical Compliance Managers to ensure EICR works are planned against demand.
• Evaluate and process subcontractor valuations which are submitted weekly, identifying unnecessary claims and inaccurate costs.
• Review asbestos surveys and submit them to subcontractors and our in-house electricians.
• Ensure mutual exchange electrical checks are booked in on the dates required to ensure void times are kept to a minimum.
• Co-ordinate the day-to-day work of the EICR Operatives to increase productivity and minimise downtime.
• Provide outstanding customer service.

Requirements

• Previous experience of resource management or a similar role co-ordinating works.
• Effective communicator and good listener.
• Confidence to change and propose ideas and solutions.
• Ability to make effective decisions under pressure.
• Competent in Microsoft applications such as Outlook and Teams.
• Educated to GCSE standard or relevant NVQ, CIPD, CPP (or equivalent) or working towards such qualifications.
• Experience of working in the Social Housing Sector and a good understanding of the general building and construction industry.

Benefits

• 25 days annual leave (increasing to 28 days with length of service) with the ability to buy and sell leave.
• Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
• Death in Service Benefit.
• Company Sick Pay.
• An agile working environment to achieve a healthy work/life balance.
• Opportunities for development (including apprenticeships, our Academy, and various training options).
• Health and well-being programs and initiatives.
• Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
• A Leadership Team that inspires, develops, and supports you.